SIHAM EL JIMARI
DISCOVERY GARDENS DUBAI,UAE
Summary
Seeking to employ my knowledge and experience with the intension of securing a sustainable profession in a challenging environment, with good working conditions, training and self-development opportunities and prospects of career growth and where individual efforts and teamwork lead to attainment of goals and objectives.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
SALES EXECUTIVE OFFICER
GALADARI AUTOMOBILES Co LLC.
DUBAI, UAE
12.2021 - Current
- Achieve agreed sales targets in accordance with sales / marketing plan in order to achieve long term profit growth.
- Understand customer needs and offer solutions and support.
- Handle customer complaints and ensure each customer receives outstanding service and gather feedback from customers or prospects and share with CRM.
- Establishing , Maintaining and expanding customer base side servicing the needs of existing customers.
Identify and act upon opportunities for business growth. - Ensuring compliance to all SOPs of the organization.
Daily and weekly reports to HOD.
EXECUTIVE ASSISTANT ADMINISTRATIVE
GROUP CREDIT AGRICOLE BANK
RABAT, MOROCCO
07.2015 - 12.2019
- Welcoming VIP visitors by greeting, welcoming, and directing them appropriately and notifies company personnel of visitor arrival.
- Informs visitors by answering or referring inquiries and directs visitors by maintaining employee and department directories.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations. - Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Contributes to team effort by accomplishing related results as needed.
Education
Bachelor's degree - Specialized Technician in Business Management
Specialized institute of applied technology OFPPT
Morocco 09.2013 - 07.2015
Diploma - Accounting Technician
Specialized Technician in Business Management
Morocco 09.2011 - 07.2013
Diploma - Computerized Management Technician
Institute of European school's BIGSOFT
Morocco 09.2011 - 07.2013
Skills
- Customer and guest care skills
- Attentiveness and patience for customers
- Active listening and effective communication skills
- Excellent presentation and up selling skills
- Flexibility to work in shifts and wearing company's uniforms
- Team spirit and Cash handling skills
- Excellent in
- Microsoft Office, Word, Excel, performing calculations and data analysis
- Organized, Multi-task and prioritize
- Self-motivating ability and Working under pressure
Languages
English
Advanced
French
Fluent
Arabic
Native
Timeline
SALES EXECUTIVE OFFICER
GALADARI AUTOMOBILES Co LLC.
12.2021 - Current
EXECUTIVE ASSISTANT ADMINISTRATIVE
GROUP CREDIT AGRICOLE BANK
07.2015 - 12.2019
Bachelor's degree - Specialized Technician in Business Management
Specialized institute of applied technology OFPPT
09.2013 - 07.2015
Diploma - Accounting Technician
Specialized Technician in Business Management
09.2011 - 07.2013
Diploma - Computerized Management Technician
Institute of European school's BIGSOFT
09.2011 - 07.2013