SIHAME DAOUMI
Dubai
Summary
Results-oriented IT leader with a passion for driving innovation. Experienced in leading and mentoring teams across multiple countries, Markets and cultures. Skilled in aligning IT strategy with business objectives and fostering cross-functional collaboration.
Overview
17
17
years of professional experience
Work History
Chief Technology Officer
JCDECAUX
DUBAI
08.2022 - Current
- Managed IT staff split into four countries (Dubai, KSA, Qatar, and South Africa), including hiring, training, mentoring, and evaluating performance.
- Transform sales and back-office processes.
- Developed process improvement plans to streamline business operations and boost efficiency.
- Provided technical guidance for projects related to network infrastructure and security.
- Coordinated with other departments to ensure successful completion of all IT initiatives.
- Developed and implemented a long-term technology strategy in 21 countries in the Middle East and Africa.
- Developed and implemented change management plans, processes and procedures to ensure successful transition of changes into production.
- Developed and maintained annual budgeting process, including forecasting and analysis and contracts negociation
HEAD OF BUSINESS UNIT RELATIONSHIP
JCDECAUX
PARIS
01.2018 - 08.2022
- Head of Business Partners and Sales Applications Support.
- Co-build and execute IT roadmaps for JCDecaux markets.
- Benchmark OOH Sales solution (group and market).
- Lead transformation projects in Spain and Portugal.
- Create the "Customer Success Management" dedicated to JCDecaux Markets.
- Build a relationship between Corp IT and the markets.
- Contribute to. Product Roadmaps.
- Lead transformation studies for JCDecaux markets.
- Definition and monitoring of the subsidiaries' roadmaps.
- Produce "AS-IS" and "TO-BE Process" for JCD markets (Sales, Marketing, Sales Admin, Finance, HR, Operations, and Logistics).
- Identify the pain points and business gains.
- Developed and implemented strategies to improve operational performance, customer satisfaction and business growth.
- Collaborated with senior management teams to identify and address organizational challenges, utilizing data-driven insights.
- Provided guidance on best practices for optimizing processes related to sales, marketing and finance operations.
- Cultivated relationships with key stakeholders to increase collaboration across departments.
LEAD PRODUCT OWNERS /SENIOR PROJECT MANAGER
TRANSATEL
PARIS
01.2013 - 01.2018
- Developed IOT product strategy and roadmap to ensure customer needs were met.
- Created user stories, acceptance criteria, wireframes, and prototypes for new products.
- Collaborated with stakeholders to define feature requirements and prioritize backlog items.
- Conducted market research to identify customer pain points and develop solutions.
- Managed project scope, timeline and budget in alignment with company objectives.
- Resolved conflicts between team members in order to maintain productivity levels.
Project Manager
INWI
Paris
07.2007 - 09.2013
- Participate to different complexe transformation for Orange (Reunion Island), INWI (Morrocco), SFR (France)
- Responsible for the design team of the B2B and B2C commercial offer in the new BSCS iX R3 billing system (Ericsson) for INWI.
- Lead the Cluster Billing transformation project for Orange Overseas France.
- Developed test plans, strategies and schedules for software testing projects.
Education
Engineering Degree - Information Systems Architecture
INSTITUT NATIONNAL DES SCIENCES APPLIQUEES - INSA ROUEN
01.2007
Erasmus - Telecommunication Engeneer
ESCUELA POLYTECHNICA DE TELECOMMUNICACIONES DE VALENCIA
Espagne01.2007
DUT - Technology Education
ECOLE SUPERIEURE DE TECHNOLOGIE D'AGADIR
MAROC01.2004
Skills
- Budget administration
- Corporate strategy development
- IT management and delivery
- Negotiation
- Product management
- IT service management
- Enterprise architecture
- Data analysis
- Strategic planning
- IT risk management
- Technology integration
- Contract management
- Network security
- Staff management
- Training and mentoring
- Information security
- Business process improvement
- Cloud strategy management
- Change management
- Supplier relations
- Financial management
- Innovation management
Experienceyears
17
Other
- Founder of Le Solide Français (www.lesolidefrancais.com), a leading brand in sustainable, plastic-free cosmetics.
- Deputy Chair of the M'BOLO association, dedicated to providing computer equipment and training to African schools
- Completed 6 years of theater studies at prestigious institutions in Agadir, Rouen, and Paris (Paul Clément School)
- Enthusiastic about sports, with experience in marathon and half-marathon running, badminton, and scuba diving (certified by PADI & FFESSM)
Timeline
Chief Technology Officer
JCDECAUX
08.2022 - Current
HEAD OF BUSINESS UNIT RELATIONSHIP
JCDECAUX
01.2018 - 08.2022
LEAD PRODUCT OWNERS /SENIOR PROJECT MANAGER
TRANSATEL
01.2013 - 01.2018
Project Manager
INWI
07.2007 - 09.2013
Engineering Degree - Information Systems Architecture
INSTITUT NATIONNAL DES SCIENCES APPLIQUEES - INSA ROUEN
Erasmus - Telecommunication Engeneer
ESCUELA POLYTECHNICA DE TELECOMMUNICACIONES DE VALENCIA
DUT - Technology Education
ECOLE SUPERIEURE DE TECHNOLOGIE D'AGADIR
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