SIJIN MANALUMUKKIL SUBRAMANIAN
52/117, Flat-B6, Al Shab Colony, Hor Al Anz,Dubai
Summary
Dynamic sales professional with a proven track record at Better Life L.L.C, adept in sales strategy and client retention. Excelled in market and competitor analysis, boosting revenue growth through innovative solutions. Skilled in adaptability and conflict resolution, consistently achieving targets by leveraging product knowledge and strong customer relationships.
Overview
12
12
years of professional experience
Work History
Commercial Sales Executive
Betterlife L.L.C
Dubai
01.2023 - Current
- Managing the Forbes Water Purifier Division.
- Leading a team of five sales executives.
- Grew the client base by 200% in 2024.
- Expert in market analysis, identifying untapped opportunities.
- Developed key partnerships, expanding market reach.
- Implemented innovative sales strategies, enhancing lead generation by 50%.
- Managed key accounts, enhancing customer retention by 95%.
- Drove innovative sales campaigns, raising brand awareness.
- Crafted training programs, elevating the team's closing rate by 25%.
- Negotiated high-value contracts, securing long-term revenue.
- Streamlined processes, increasing customer service efficiency.
- Coordinated with internal departments to ensure timely delivery of products.
Senior Business Consultant
Dialme Communication LLC (DU B2B PARTNER)
Dubai
06.2020 - 12.2022
- Achieved a 95% client satisfaction rate.
- Pioneered innovative solutions for complex issues.
- Master negotiator, securing top deals.
- Forged over 100 new customer relationships.
- Expert in customer needs analysis.
- Streamlined sales process, reducing time by 15%.
Customer Service Representative
Topreach Mobiles Trading (Etisalat B2C Partner)
Muweilah
04.2018 - 05.2020
- Delivered exceptional customer service, boosting satisfaction ratings.
- Executed opening and closing procedures with precision and care.
- Trained and mentored new team members to enhance overall performance.
- Developed strong customer relationships, increasing repeat business.
- Implemented efficient cash-handling processes, minimizing discrepancies.
- Collaborated with team members to achieve and exceed sales targets.
- Utilized upselling techniques to drive revenue and customer value.
- Adapted quickly to changing demands, ensuring team flexibility, and success.
Key Account Manager
St John Freight Systems LTD
Tuticorin
06.2013 - 12.2017
- Boosted shipping efficiency by 25% through process optimization
- Slashed delivery times by 15%, enhancing customer satisfaction
- Negotiated with carriers, reducing shipping costs by 20%
- Developed training programs, improving team skill levels
- Achieved 99.5% on-time shipping rate, surpassing targets
- Managed 10+ key accounts
Education
MBA - International Transportation and Logistics
Indian Maritime University
Chennai, Tamilnadu, India06.2013
Bachelor of Science - Hospitality and Hotel Administration
IHMCT Kovalam
India07.2010
Skills
- Sales Strategy
- Client Retention
- Market Analysis
- Adaptability
- Interpersonal skills
- Conflict Resolution
- Customer acquisition
- CRM proficiency
- Sales documentation
- Sales pipeline management
- Written and verbal communication
- Performance reviews
- Market identification
- Market monitoring
- Sales skills
Personal Information
Title: Commercial Sales Executive
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Tamil
Advanced (C1)
C1
References
References available upon request.
Timeline
Commercial Sales Executive
Betterlife L.L.C
01.2023 - Current
Senior Business Consultant
Dialme Communication LLC (DU B2B PARTNER)
06.2020 - 12.2022
Customer Service Representative
Topreach Mobiles Trading (Etisalat B2C Partner)
04.2018 - 05.2020
Key Account Manager
St John Freight Systems LTD
06.2013 - 12.2017
MBA - International Transportation and Logistics
Indian Maritime University
Bachelor of Science - Hospitality and Hotel Administration
IHMCT Kovalam
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