Sijoy Palanur

As Project Admin

• Responsible for understanding and implementing the Project Administration Operating Discipline
• Provides the necessary support for Design, Procurement, and Construction activities which will help the smooth and timely execution of the project. This is done by demonstrating proficient job skills, knowledge, team work and quality performance in an efficient and professional manner.
• Works closely with the project engineer to maintain a timely flow of documents throughout the project team. Develops and maintains project files to ensure that consistency is implemented.
• As part of the Document Control function, ensures transfer of engineering documents into the plant, tech center, and site engineering records.
• Processes Vendor documents to and from Supplier.
• Provide assistance to peers on an as needed basis during excessive workload periods or act as a back-up during peers' absence.
• Verifies documents are formatted correctly and ensures all documents are included from the design disciplines.
• Responsible for working with closure team to ensure all engineering documents are prepared for archive in accordance with plant/site requirements and delivered to plant/site after detail engineering is complete.
• Responsible for creating maintenance files with appropriate documentation of equipment that is necessary for plant operations.

As HR

• Responsible for timely issuance of labor contracts, Employee Medical fitness documents,Visa stamping, National ID etc.
• Responsible for proper filing of employee records.
• Employee grievance management

As Accounts Receivable

• Responsible for Monthly entry of Sales & Purchase Invoices, Bank statements and Petty Cash dealings including monthly expenses.
• Serving as primary contact with collection agencies.
• Maintains automated and manual systems related to accounts receivable with accurate information.
• Generates ageing reports and identifies unpaid claims or disputed charges/claims and initiates subsequent requests for payments.
• Initiating collections on past-due accounts.

• Conduct literature reviews
• Collect and analyze data
• Manage and respond to project related email
• Supervise undergraduate students working on the research project (maintaining records on assignment completion, acting as liaison/mediator between the undergraduate students and the faculty researcher)
• Organizing area seminars and other meetings as required
• Prepare other articles, reports, and presentations
• Monitor the project budget

• Answers incoming customer calls regarding billing issues, product problems, network issues, service questions and general client concerns
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
• Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
  

• Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
• Direct, coordinate, and review activities in sales and service accounting and record keeping
• Monitor customer preferences to determine focus of sales efforts
• Represent company at trade association meetings to promote products.
• Resolve customer complaints regarding sales and service.
• Review operational records and reports to project sales and determine profitability.