Sikhangele Dube
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Administrator and Sales Progression
API Global
04.2023 - Current
- Managing day-to-day administrative tasks and ensuring efficient office operations
- Coordinating and supporting the sales team in Africa to achieve sales targets
- Assisting with customer inquiries and providing excellent service
- Preparing and presenting sales reports
- Liaising with various departments to ensure smooth sales progression
- Managing client accounts and maintaining relationships to foster growth
- Handling administrative duties including database management and scheduling
Head Waitress
The ELS Club
01.2021 - 01.2023
- Ensure positive customer dining experiences by executing effective quality assurance practices
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
- Ensure the restaurant achieve highest standards of quality in their areas of products and service Interacting with restaurant guests to gauge satisfaction and improve customer service
- Promote a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Waitress
CMP Restaurant
01.2018 - 01.2020
- Demonstrated full knowledge of all menu items, contents and preparation methods
- Performed additional tasks to keep dining room running smoothly
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude
- Managed busy section and fast paced working environment
- Delivering high standard of guest satisfaction Achieved best seller of the month several month in a row
Education
High School Diploma -
Matopo High School
01.2004
Skills
- Excellent communication and interpersonal skills
- Ability to prioritize tasks
- Ability to manage multiple responsibilities
- Familiar with basic office software
- Proficient in written communication
- Ability to adapt to changing situations
- Great decision making
- Problem solving
- Attention to details
- Excellent organizing skills
- Experience working in team-oriented environments
F1,Golf and traveling
- F1 has taught me valuable lessons about resilience and teamwork,Watching drivers overcome setbacks to achieve greatness inspires me in my own challenges.
- Golf has taught me patience,focus,and resilience .Each round presents challenges that mirror life's obstacles,reminding me to stay calm and persevere.
- Traveling has taught me adaptability and ope-mindedness.Embracing the unknown has helped me grow personally,fostering a belief that every journey is a chance to learn.
Languages
English
Advanced (C1)
Timeline
Assistant Administrator and Sales Progression
API Global
04.2023 - Current
Head Waitress
The ELS Club
01.2021 - 01.2023
Waitress
CMP Restaurant
01.2018 - 01.2020
High School Diploma -
Matopo High School
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