Sikhangele Dube
assistant administrator
Dubai,DU
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Administrator and Sales Progression
API Global
Dubai, UAE
04.2023 - Current
- Managing day-to-day administrative tasks and ensuring efficient office operations
- Coordinating and supporting the sales team in Africa to achieve sales targets
- Assisting with customer inquiries and providing excellent service
- Preparing and presenting sales reports
- Liaising with various departments to ensure smooth sales progression
- Managing client accounts and maintaining relationships to foster growth
- Handling administrative duties including database management and scheduling
Head Waitress
The ELS Club
Dubai, UAE
01.2021 - 01.2023
- Ensure positive customer dining experiences by executing effective quality assurance practices
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
- Ensure the restaurant achieve highest standards of quality in their areas of products and service Interacting with restaurant guests to gauge satisfaction and improve customer service
- Promote a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Waitress
CMP Restaurant
Dubai, UAE
01.2018 - 01.2020
- Demonstrated full knowledge of all menu items, contents and preparation methods
- Performed additional tasks to keep dining room running smoothly
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude
- Managed busy section and fast paced working environment
- Delivering high standard of guest satisfaction Achieved best seller of the month several month in a row
Education
High School Diploma -
Matopo High School
01.2004
Languages
English
Advanced (C1)
Skills
Scheduling appointments
File Maintenance
Office Coordination
Document Control
Record preparation
Business Correspondence Writing
System Updating
Office Administration
Document Preparation
Timeline
Assistant Administrator and Sales Progression
API Global
04.2023 - Current
Head Waitress
The ELS Club
01.2021 - 01.2023
Waitress
CMP Restaurant
01.2018 - 01.2020
High School Diploma -
Matopo High School
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