Silvester Sasikumar
Dubai
Summary
Logistics and operations professional with 6+ years of experience coordinating shipments, collaborating with freight carriers, and managing customer needs. Meticulous, resilient, and flexible in handling diverse issues, possess expertise in logistics operations. Proficient in resolving complex customer problems and ensuring positive experiences. Efficiency-driven and organized approach, maintaining a team-oriented mentality and unwavering dedication to customer satisfaction. Skilled in coordinating documentation and seamlessly handling payments.
Overview
6
6
years of professional experience
Work History
Sr. Logistics Coordinator
SeAir Global Logistics LLC
03.2022 - Current
- Comprehended full range of freight forwarding services such as order management, movement scheduling, customs brokerage and cost optimization.
- Collected delivery instructions to verify freight and routes for on-time delivery and adjusted routes based on changing conditions.
- Negotiated freight rates with carriers for international transportation of goods.
- Preparing import and export shipping documentation, maintaining compliance with UAE Customs and international regulations.
- Handle online documentation portals like Dubai Trade and E-Mirsal for processing clearances and approvals.Track and monitor documents and claims submission and to ensure smooth operation and delivery.
- Executed billing tasks and recorded information in company databases.Managed invoicing and payment processing operations.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Coordinated shipments of product from country of origin to final destination by both Sea and land transport.
- Tracked orders and notified customers of status or potential delays.
Logistics Coordinator
Burjeel Hospital for Advanced Surgery
02.2021 - 03.2022
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Logistics Coordinator
Pushpak Logistics
02.2019 - 01.2021
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Coordinated shipments of product from country of origin to final destination by both Sea and land transport.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Skills
- Microsoft Office (Excel, Word, PowerPoint & Outlook)
- Oracle (Company Software)
- Results-Driven
- TMS Software
- Warehouse Management
- Transportation Management
- Route Optimization
- Deadline-oriented
- Logistics Planning
- Supply Chain Operations
- Shipping Documentation
- ERP Systems
- Customs regulations compliance
- Freight Forwarding
Websites
Languages
English
Hindi
Malayalam
Tamil
Workskills
- Office / Operations Management
- Organizational Skills
- Supply Chain Management
- Warehouse Management Systems
- Logistics Planning
- Transportation Management
- Data Analysis
- Vendor Negotiation
- Client Relationship Management
- Transportation Management Systems
- Team building & Supervision
- Problem-solving
- Administrative Management
- Database Management
- Customer Service
- Planning and organization
- General Accounting
- Coordination
- Office Inventory control
- Time management
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my Knowledge and belief.
Personal Information
- Passport Number: U7689265
- Date of Birth: 12/21/1988
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Visa Status: Employment Visa
Timeline
Sr. Logistics Coordinator
SeAir Global Logistics LLC
03.2022 - Current
Logistics Coordinator
Burjeel Hospital for Advanced Surgery
02.2021 - 03.2022
Logistics Coordinator
Pushpak Logistics
02.2019 - 01.2021
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