Simardeep Singh

• Promoted a culture of continuous learning with regular skills development sessions.
• Coordinated training programmes for new staff, enhancing overall team performance.
• Handled customer inquiries effectively, providing timely responses that increased customer satisfaction.
• Maintained high levels of professionalism whilst handling challenging situations or negotiations.
• Managed client relationships to foster loyalty and drive repeat business.

• Motivated team members towards achieving individual and collective targets by setting clear expectations.
• Implemented changes in operational procedures for increased efficiency in service delivery.
• Assisted in recruitment activities by interviewing potential candidates for the team.
• Managed resources effectively, ensuring optimal utilisation for service delivery tasks.
• Led service delivery team, ensuring efficient workflow and customer satisfaction.
• Coordinated between various departments to facilitate smooth operations.
• Enhanced client relationships by excellent communication and problem resolution skills.
• Ensured compliance with company policies and guidelines when delivering services.
• Managed relationships and performance of external suppliers and required resources.
• Identified ways to reduce costs without sacrificing customer satisfaction.
• Monitored call lists, ensuring all calls were handled in accordance with service standards.

Operated FOR-VET which is highly specialized machine, include key, chaira and francasa.

• Adjusted machine settings to optimise performance.
• Troubleshot mechanical issues, minimising downtime.
• Conducted quality control checks, maintaining high product standards.
• Provided training to new recruits, improving team competence.
• Prepared detailed shift reports, providing valuable insights into operations.
• Collaborated with team members to meet production deadlines.
• Monitored gauges and dials, ensuring optimal operation conditions.

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• Assisted customers in understanding vehicle problems, promoting trust and repeat business.
• Performed routine services and tune-ups according to manufacturer's recommendations.
• Collaborated closely with colleagues on difficult repair jobs, pooling knowledge for best results.
• Kept detailed records of all work carried out for future reference and warranty purposes.
• Diagnosed complex mechanical issues with accuracy and speed.
• Worked efficiently under pressure during peak times to minimise customer wait times.
• Inspected vehicles thoroughly before releasing them back to customers for peace of mind.
• Managed inventory of parts, reducing downtime waiting for deliveries.
• Devised cost-effective solutions without compromising on quality or safety.

• Optimised inventory control for streamlined operations.
• Displayed teamwork skills to improve overall productivity.
• Ensured workplace cleanliness with regular maintenance tasks.
• Delivered orders promptly, ensuring high levels of customer satisfaction.
• Maintained high standards of food hygiene, securing customer trust.
• Managed cash register transactions for accurate record keeping.
• Provided excellent customer service to enhance business reputation.
• Warmly greeted customers and proactively reduced wait times.
• Demonstrated proper food handling and safety standards.