Dedicated and experienced HR Manager with a proven track record of enhancing operational efficiency and team productivity. Seeking to leverage my skills in organizational management, process improvement, and team leadership to contribute effectively to the success of a dynamic organization.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
HR Admin/ Account Manager
Okool Manpower
Dubai, UAE
03.2023 - Current
Analysed client feedback to highlight areas in need of improvement.
Account manager for RTA, MOHRE, HCT and UAE Space.
Cultivated strong rapport with clients and stakeholders to support long-lasting partnerships.
Generated KPI reports to illustrate overall performance.
Coordinated administrative tasks for efficient back-office operations.
Ensured efficiency of back office processes.
Reviewed front office log books and guest feedback forms to identify areas needing improvement.
Conducted thorough background investigations with appropriate due diligence.
Evaluated staff and customer feedback to improve branch operations.
HR Admin/ Account Manager
Techcarrot
Dubai, UAE
02.2022 - 02.2023
Kept adequate office supplies on hand to support staff and business requirements.
Assisted managers in compiling and organising materials for meetings.
Acted as main contact for staff and clients.
Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
Helped staff to maximise efficiency by providing clerical and secretarial support.
Built relationships with stakeholders through outstanding client management skills.
Managed Al Futtaim As a Client, fulfilling their existing and future needs.
HR & Admin Officer
Paragon Group Of Companies
Dubai, UAE
04.2021 - 02.2022
Established workflow processes and implemented modifications to improve administrative operations.
Handled diary management for smooth-running administration processes.
Actioned routine correspondence to maintain good staff and customer communications.
Sourced and distributed articles in demand to meet departmental needs.
Created paperwork for meeting packs to enable improved understanding of business topics.
Filed physical and digital documents, prioritising accessibility and data accuracy.
Supported set up and maintenance of online HR system to organise and document HR tasks.
Developed HR reports and dashboards for management.
Reviewed and continuously improved internal HR processes.
Streamlined HR processes, helping to increase departmental efficiencies.
HR executive
Hakaya Al Madeena General Trading LLC
Dubai, UAE
03.2020 - 04.2021
Coordinated 20 Human Resources staff, leading employees by example to maintain productive department relations.
Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
Wrote and maintained employee handbook covering company policies and mission statement.
Performed exit interviews, gaining useful insights to improve employee retention rates.
Conducted workforce planning and benchmarking to meet company needs.
Assessed new staff eligibility through rigorous reference and right-to-work checks.
Coordinated administrative tasks for efficient back-office operations.