Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Simarpreet Kaur

Dubai,United Arab Emirates

Summary

Dedicated and experienced HR Manager with a proven track record of enhancing operational efficiency and team productivity. Seeking to leverage my skills in organizational management, process improvement, and team leadership to contribute effectively to the success of a dynamic organization.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

HR Admin/ Account Manager

Okool Manpower
Dubai, UAE
03.2023 - Current
  • Analysed client feedback to highlight areas in need of improvement.
  • Account manager for RTA, MOHRE, HCT and UAE Space.
  • Cultivated strong rapport with clients and stakeholders to support long-lasting partnerships.
  • Generated KPI reports to illustrate overall performance.
  • Coordinated administrative tasks for efficient back-office operations.
  • Ensured efficiency of back office processes.
  • Reviewed front office log books and guest feedback forms to identify areas needing improvement.
  • Conducted thorough background investigations with appropriate due diligence.
  • Evaluated staff and customer feedback to improve branch operations.

HR Admin/ Account Manager

Techcarrot
Dubai, UAE
02.2022 - 02.2023
  • Kept adequate office supplies on hand to support staff and business requirements.
  • Assisted managers in compiling and organising materials for meetings.
  • Acted as main contact for staff and clients.
  • Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
  • Helped staff to maximise efficiency by providing clerical and secretarial support.
  • Built relationships with stakeholders through outstanding client management skills.
  • Managed Al Futtaim As a Client, fulfilling their existing and future needs.

HR & Admin Officer

Paragon Group Of Companies
Dubai, UAE
04.2021 - 02.2022
  • Established workflow processes and implemented modifications to improve administrative operations.
  • Handled diary management for smooth-running administration processes.
  • Actioned routine correspondence to maintain good staff and customer communications.
  • Sourced and distributed articles in demand to meet departmental needs.
  • Created paperwork for meeting packs to enable improved understanding of business topics.
  • Filed physical and digital documents, prioritising accessibility and data accuracy.
  • Supported set up and maintenance of online HR system to organise and document HR tasks.
  • Developed HR reports and dashboards for management.
  • Reviewed and continuously improved internal HR processes.
  • Streamlined HR processes, helping to increase departmental efficiencies.

HR executive

Hakaya Al Madeena General Trading LLC
Dubai, UAE
03.2020 - 04.2021
  • Coordinated 20 Human Resources staff, leading employees by example to maintain productive department relations.
  • Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
  • Wrote and maintained employee handbook covering company policies and mission statement.
  • Performed exit interviews, gaining useful insights to improve employee retention rates.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Assessed new staff eligibility through rigorous reference and right-to-work checks.
  • Coordinated administrative tasks for efficient back-office operations.

Education

Bachelor of Arts - English

Delhi University
New delhi
08.2016 - 07.2019

Postgraduate Degree - Human Resources

Symbiosis University
Pune
04.2021 - 03.2022

Skills

  • Client meetings
  • Microsoft Office
  • Team Development
  • Employee verifications
  • Administrative and clerical support
  • Staff engagement techniques
  • Policy and procedure modification
  • excellent Communication
  • project management
  • HRIS
  • SAP
  • RemedyForce (Salesforce)
  • Administrative Expertise
  • Social Media Mangement

Languages

English
Fluent
Hindi
Native

Timeline

HR Admin/ Account Manager

Okool Manpower
03.2023 - Current

HR Admin/ Account Manager

Techcarrot
02.2022 - 02.2023

HR & Admin Officer

Paragon Group Of Companies
04.2021 - 02.2022

Postgraduate Degree - Human Resources

Symbiosis University
04.2021 - 03.2022

HR executive

Hakaya Al Madeena General Trading LLC
03.2020 - 04.2021

Bachelor of Arts - English

Delhi University
08.2016 - 07.2019
Simarpreet Kaur