Summary
Overview
Work History
Skills
Work Availability
Timeline
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Simon Johnson

Simon Johnson

Sales,Marketing,Management And Customer Service
Abu Dhabi

Summary

Visa Status: Family Visa. PROFESSIONAL SNAPSHOT Diligent professional with 8years of extensive experience in Retail Store Management, Vendor Management, Warehouse Management with solid experience in customer service and staff supervision etc. Previously associated with Plug INS Electronic (Al Futtaim LLC) - RETAIL I.T& Electronics (Plug INS Marina Mall AUH) as a Customer Service Supervisor Thorough knowledge of warehouse methods, techniques and procedures. Skilled in ensuring optimum inventory for all input materials through monitoring of stock and reorder levels without hampering the production process. Adept in ensuring effective use of cost analysis for sourcing process, procurement costs and cost reduction metrics for the organization. Demonstrated talent in ensuring quality compliance as per the set guidelines in order to maintain hygiene and protect materials from damage to the facility. Dexterous in identifying new vendors/suppliers and negotiating with suppliers regarding price, quality, and payment terms, delivery, etc. Skilled at ensuring compliance to quality standards and maintaining all related documents. Good communication, interpersonal, time and team management skills.

Overview

12
12
years of professional experience
4
4
Language

Work History

Sales Manager

Oxygenizer water, ELS Group
Abu Dhabi
01.2018 - Current
  • Responsible for motivating and advising sales reps to improve the performance
  • Hiring and training new sales representatives
  • Achieve their objects through effective planning, setting sales goals
  • Analyzing data on past performances and projecting future performances
  • Making plans for a better future for company and sales team.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Targeted and prospected for new business through telemarketing, individual creativity and innovation.
  • Interpreted sales and pricing policies to departmental personnel and customers.

Customer Sales and Service Expert

Plug INS Electronic, Al Futtaim LLC, AUH
Abu Dhabi
01.2014 - 01.2018
  • RETAIL I.T& Electronics (Plug INS Marina Mall, Key Deliverables
  • Planning and maintaining efficient store operations with accountability of monitoring receipt, issue & inventory control and ensuring minimum stock
  • Supervising the movement of in-coming material; monitoring availability of stock, making appropriate arrangements to ensure on time deliveries
  • Preparing & maintaining reports on material receipt, purchase order, delivery schedule, store inventory, materials issued and materials stored at proper place
  • Monitoring purchase, receipt, inspection, storage, inventory and distribution of stock and ensuring proper storage facilities for various components as per supplier recommendations
  • Keeping close track of non-moving items & slow - moving items and provide details of the same to the management every month; undertaking reconciliation of physical stock vs
  • System stock for major materials
  • Conducting physical stock verification; following up on discrepancies, damage/expired goods and claims & returns to vendors; handling disposal of scrap
  • Ensuring optimum inventory for all input materials through monitoring of stock and reorder levels without hampering the production process.
  • Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
  • Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.

Merchandiser/Visual Merchandiser

Samsung Electronics
Abu Dhabi
04.2011 - 09.2014
  • Demonstrated and explained products, methods, or services in order to persuade customers to purchase products or utilize services
  • Identified interested and qualified customers in order to provide them with additional information
  • Kept areas neat while working, and return items to correct locations following demonstrations
  • Prepared and altered presentation contents to target specific audiences
  • Learnt about competitors' products and consumers' interests and concerns in order to answer questions and provided more complete information
  • Efficiently, set up and arranged displays and demonstration areas to attract the attention of prospective customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.

Skills

Retail Store Managementundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Manager

Oxygenizer water, ELS Group
01.2018 - Current

Customer Sales and Service Expert

Plug INS Electronic, Al Futtaim LLC, AUH
01.2014 - 01.2018

Merchandiser/Visual Merchandiser

Samsung Electronics
04.2011 - 09.2014

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Simon JohnsonSales,Marketing,Management And Customer Service