SIMON WAMBUI
Dubai
Summary
Dynamic culinary professional with experience at Westwood, excelling in food preparation and quality control. Proven ability to enhance customer satisfaction through exceptional service and effective teamwork. Skilled in operating kitchen equipment and maintaining food safety standards, consistently delivering high-quality dishes under pressure.
Overview
5
5
years of professional experience
Work History
Commis Chef
Westwood
01.2024 - 01.2025
- Prepared ingredients for diverse menu items during busy service periods.
- Assisted chefs in cooking, plating, and garnishing dishes efficiently.
- Followed food safety guidelines to ensure quality and hygiene standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Coordinated with team members to streamline kitchen operations effectively.
- Operated kitchen equipment such as ovens, grills, and fryers safely.
Barista
Fair Mount Hotel
01.2022 - 01.2023
- Prepared and served coffee beverages following established recipes and standards.
- Maintained cleanliness of the coffee station and dining area throughout shifts.
- Operated espresso machines, grinders, and other equipment accurately and safely.
- Handled cash transactions and processed payments efficiently at the register.
- Collaborated with team members to ensure smooth service during peak hours.
Customer Service
Non government organisations
01.2020 - 01.2021
- Implemented strategies to improve customer service satisfaction ratings.
- Provided customer service support for all assigned accounts.
- Provided customer service to guests visiting the office.
- Provided exceptional customer service to ensure guest satisfaction.
- Trained new employees on proper customer service techniques.
- Provided excellent customer service to ensure satisfaction.
Education
Barista Course -
Kenya
03.2025
Diploma - Catering and Accommodation
The Nyeri National Polytechnic
01.2024
Customer Service -
Non government organisations
Kenya01.2021
Secondary School Certificate - KCSE
Kenya
Skills
- Customer service
- Food safety
- Menu preparation
- Time management
- Quality control
- Equipment operation
- Food preparation
- Work under pressure
Languages
- English
- French
Personal Information
- Passport Number: BK970611
- Date of Birth: 08/10/01
- Gender: Male
- Nationality: Kenya
- Visa Status: Visit Visa
Timeline
Commis Chef
Westwood
01.2024 - 01.2025
Barista
Fair Mount Hotel
01.2022 - 01.2023
Customer Service
Non government organisations
01.2020 - 01.2021
Barista Course -
Kenya
Diploma - Catering and Accommodation
The Nyeri National Polytechnic
Customer Service -
Non government organisations
Secondary School Certificate - KCSE
Kenya
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