SINTU ALPHONSE TOM
Dubai
Summary
Enthusiastic executive eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding the value of caring and helping the needy and training in social welfare. Motivated to learn, grow and excel in social welfare works.
Overview
11
11
years of professional experience
Work History
Admin Operations - Freelancer
Fly World Immigration Pvt Ltd
12.2021 - 07.2023
- Visa Application Processing (Mostly Australian visa): Receiving and reviewing visa applications, ensuring all required documents are complete and accurate.
- Client Communication: Interacting with clients and providing information about visa requirements, procedures, and processing times.
- Application Submission: Submitting visa applications to the relevant embassies, consulates, or visa processing centers.
- Record Keeping: Maintaining accurate records of visa applications, approvals, rejections, and other relevant data.
- Problem Solving: Addressing any issues or challenges that may arise during the visa application process and finding appropriate solutions.
- Compliance and Regulations: Staying updated with changes in visa regulations, policies, and procedures, and ensuring adherence to legal requirements.
Back-Office Executive-Visa Operations (Australia)
VFS Global
08.2016 - 10.2021
- Acts as a key responsible person on Australian visa processing division at Cochin for client support , visa processing and follow ups.
- Reviewed constantly the customer feedbacks and then suggests the way to improve the process of customer services levels which ultimately improves customer satisfaction.
- Planned supervised and coordinated the daily activities of department with two juniors executives.
- Acts as a point of contact for the enquires and doubts of clients for the visa process related queries.
- Contact: Ms. Teenu Sweety Maxido – +91-9633425266.
Executive
Muthoot Securities Ltd
04.2012 - 11.2015
- Analyzing the present manpower and perceive requirement in future and reporting the same to the senior management.
- Create, retain and reform the employee records, certificates and other related documents of employee in HO and branches.
- Verifying and processing the KYC forms , DP account opening forms and NCD forms from the branches and reporting the same concern authorities.
- Acts a as point of contact to branches and clients for the NCD,DP & KYC account opening relates queries and doubts.
- Experience in client support, HR works, DP/NCD operations .
- Contact: Ms. Aruna C V – +91-8547589884.
Education
Diploma - Special Education Needs (Pursuing)
National Academy
Dubai11-2025
Diploma - Early Childhood Education And Care (Pursuing)
National School
Dubai, UAE11-2024
Bachelor of Arts - Communicative English
Mar Augusthinose College, MG University
Kerala, India03-2011
Skills
Professional commitment
Empathy
Compassion
Patience
Excellent work ethic
Cultural competence
Good listening skills
Additional Information
- Worked as an active volunteer in National Service Scheme (NSS) during the period of my graduate studies (06/2008 – 03/2011).
Timeline
Admin Operations - Freelancer
Fly World Immigration Pvt Ltd
12.2021 - 07.2023
Back-Office Executive-Visa Operations (Australia)
VFS Global
08.2016 - 10.2021
Executive
Muthoot Securities Ltd
04.2012 - 11.2015
Diploma - Special Education Needs (Pursuing)
National Academy
Diploma - Early Childhood Education And Care (Pursuing)
National School
Bachelor of Arts - Communicative English
Mar Augusthinose College, MG University
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