Hi, I’m
Siraju Choori
IT Manager
Dubai,UAE
Summary
Strategic [Job Title] with well-versed in information technology and project management. Committed to prioritising tasks and finding solutions to optimise operations. Distinguished student in pursuit of IT Manager position. Quick-learner and enthusiastic in learning dynamics of job. Flourishes independently and in team-setting. Productive individual with strong motivation to procure work experience in IT industry. Diligent to manage assigned tasks and meet expected goals. Willing to engage in advance training to meet objectives. Sharp IT Manager with solid history of training staff to comply with information technology procedures. Intuitive and detail-oriented in detecting bugs and issues. Resourceful and goes extra mile to complete tasks. Goal-oriented professional equipped with information technology and computer science background. Adept in troubleshooting and debugging errors. Aspiring to achieve long-term success and create impactful workplace. Highly-skilled [Job Title] with extensive experience managing information and communications technology for large organisations. Adept at assessing and implementing optimal technologies for improved operational systems. Accomplished planner with exceptional team leadership abilities to expertly direct high-performing ICT teams.
Overview
26
years of professional experience
4
years of post-secondary education
Work History
Dubai Media Inc, Dubai, UAE
IT Manager
2009.01 - Current (15 years & 9 months)
Job overview
- Collaborated with project engineers to roll out, manage, or patch software.
- Spearheaded new IT training and development programmes to boost employee retention.
- Oversaw execution of IT projects from inception to execution.
- Managed team of IT support technicians, developing workflows and processes.
- Identified skill gaps and restructured IT team, increasing department capabilities.
- Liaised with third parties to purchase end user equipment as necessary.
- Tested and administered disaster recovery plans for different systems.
- Trained IT support staff to manage enquiries from end-users with first-call resolution.
- Expanded use of VMware technologies, achieving multiple server and desktop virtualisation.
- Led infrastructure projects to install and upgrade various systems.
- Executed projects using Waterfall and Agile methodologies.
- Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.
- Identified and recommended cost-effective technology solutions.
- Evaluated telephony systems and drove inbound call routing improvements to customer minimise waiting times.
- Assessed data security and compliance to GDPR regulations.
- Implemented network security policies and performed audits, leading to reduction in security breaches.
Arab Media Group, Dubai, UAE
Senior IT Manager
2005.06 - 2008.12 (3 years & 6 months)
Dubai Media INc, Dubai, UAE
IT Application Manager
2003.07 - 2005.06 (1 year & 11 months)
Job overview
- Supervised, trained and mentored a team of 3 software engineers to consistently meet and exceed product quality, performance and delivery goals.
- Successfully planned and executed 15 software development projects.
- Advised on Information and communications technology policy and process improvements.
- Sourced new and emerging technologies to optimise information services.
- Observed workflow to establish system development priorities.
Al Bayan Press Printing and Publishing Est, Dubai, UAE
Computer Programmer
1997.07 - 2003.06 (5 years & 11 months)
Job overview
- Built, tested and deployed scalable, highly available and modular software products.
- Researched, designed and implemented scalable applications for information storage and manipulation.
- Drafted comprehensive reports to document bugs, design flaws and fixes implemented.
- Debugged and modified software components to fix faults.
- Wrote highly maintainable code used to support core system functions.
- Maintained existing applications and designed and delivered new software.
Education
American Heritage University , California
Master of Business Administration from International Business
2006.06 - 2008.05 (1 year & 11 months)
American Heritage University , California
Master of Computer Science from Computer Applications
2005.06 - 2007.05 (1 year & 11 months)
Skills
- Software testing
- IT budget and cost control
- Training and development
- IT security and networking
- Waterfall methodology
- Documentation and reporting
- Quality assurance
- Project lifecycle management
- Budget administration
- Infrastructure development
- Security planning
- Product development
- Agile framework
Languages
English
Fluent
Arabic
Intermediate
Hindi
Fluent
Timeline
IT Manager
Dubai Media Inc
2009.01 - Current (15 years & 9 months)
American Heritage University
Master of Business Administration from International Business
2006.06 - 2008.05 (1 year & 11 months)
Senior IT Manager
Arab Media Group
2005.06 - 2008.12 (3 years & 6 months)
American Heritage University
Master of Computer Science from Computer Applications
2005.06 - 2007.05 (1 year & 11 months)
IT Application Manager
Dubai Media INc
2003.07 - 2005.06 (1 year & 11 months)
Computer Programmer
Al Bayan Press Printing and Publishing Est
1997.07 - 2003.06 (5 years & 11 months)
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