Sirbu Daniela
Psychology Student
Bucurestui
Summary
Accomplished Director at Farmasi, adept in Project Management and People Management, significantly enhanced team performance and client satisfaction. Leveraged strategic planning and innovative solutions to streamline operations, achieving notable efficiency improvements. Excelled in fostering professional growth and operational excellence, demonstrating exceptional negotiation and communication skills. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
1
1
year of professional experience
Work History
Director
Farmasi
07.2023 - 01.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Manager
Farmasi
02.2023 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Consultant
Farmasi
10.2022 - 02.2023
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Managed client relationships through regular check-ins and updates on project progress.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
Education
High School Diploma -
Colegiul National "Gheorghe Sincai"
Bucuresti 04.2001 -
Skills
Project Management
Operations Management
Team Management
People Management
Project Coordination
Business Development
Strategic Planning
Strategies and goals
Business Planning
Verbal and written communication
Negotiation
Business Administration
Languages
Romanian
Bilingual or Proficient (C2)
Russian
Upper intermediate (B2)
English
Upper intermediate (B2)
Timeline
Director
Farmasi
07.2023 - 01.2024
Manager
Farmasi
02.2023 - 07.2023
Consultant
Farmasi
10.2022 - 02.2023
High School Diploma -
Colegiul National "Gheorghe Sincai"
04.2001 -
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