Sirjana Adhikari
Sales Associate / Office Assistance
Al Ain
Summary
Strongly self-confident, motivated with excellent aptitude, good communication skill, always having attitude and ready to be flexible to adapt changes.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
DIGITAL GADGETS
2 2019 - 3 2024
- Handled customer inquiries and suggestions courteously and professionally.
- Finalizing the orders, Organizing the schedule for the Engineers and assigning the installation task, Assisting on Aftersales activities
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
SENIOR SALES ASSOCIATE
SEPHORA - CITYWALK MALL
06.2015 - 01.2019
- Assist in Cash Counter, merchandising, Demonstration, display maintenance and housekeeping, Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting & acknowledging every customer, maintain solid product knowledge and all other aspects of customer service, Maintain an awareness of all promotions and advertisements, Communicate customer request to management
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
Education
MASTER DEGREE IN RURAL DEVELOPMENT -
Tribhuvan University
BACHELORE DEGREE IN BUSINESS STUDY (BBS) - undefined
Tribhuvan University
DIPLOMA IN PDM (Project Identification Development & Management) - undefined
Maastricht School of Management
Skills
Retail / Corporate Sales
Junior Makeup Artist
Customer Relationship building
Meeting arrangements
Program Management
Basic Computers & software
Basic MS Package (Power point / Words / Excel)
Strong organizational and technical communication
Positionappliedfor
Sales Associate / Coordinator
Referenceinalain
Mr. Ali Al Nuimi, 050-8334500, Branch Manager, NAFFCO Electro-Mechanicals Co. LLC, Al Ain
Civilstatus
Married
Dob
12/30/77
Languagespoken
English, Hindi & Nepali
Visastatus
Visit visa
Emailaddress
Sirjana6021985@gmail.com
Passportdetail
09427248, 12/22/15, 12/21/25, Kathmandu, Nepal
Personal Information
- Gender: Female
- Nationality: Nepali
Disclaimer
I hereby declare that particulars given above are true to the best of my knowledge.
Timeline
SENIOR SALES ASSOCIATE
SEPHORA - CITYWALK MALL
06.2015 - 01.2019
Customer Service Representative
DIGITAL GADGETS
2 2019 - 3 2024
MASTER DEGREE IN RURAL DEVELOPMENT -
Tribhuvan University
BACHELORE DEGREE IN BUSINESS STUDY (BBS) - undefined
Tribhuvan University
DIPLOMA IN PDM (Project Identification Development & Management) - undefined
Maastricht School of Management
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