Siva Mayazhagu
Dubai,Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
4
4
Languages
4
4
years of post-secondary education
2
2
years of professional experience
Work History
IT Support Engineer
Technical Glass And Aluminium Co Ll c
Dubai, Dubai
11.2019 - Current
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Configured and installed computer systems for other sub-organizations.
- Developed technical designs for customers, consultants and contractors.
- Patched software and installed new versions to eliminate security problems and protect data.
- Identified scope of problem and provided operational and technical assistance to remedy.
- Configured hardware, devices and software to set up work stations for employees.
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Checked and monitored system performance to maintain system integrity and documented and reported alerts.
- Troubleshot potential problems and eliminated before issues escalated or cascaded.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Education
High School Diploma -
GHSS
MaramadakkiHigh School Diploma -
Government Polytechnic College
Aranthangi 03.2014 - 10.2017
Skills
Desktop support
undefinedTimeline
IT Support Engineer
Technical Glass And Aluminium Co Ll c
11.2019 - Current
High School Diploma -
Government Polytechnic College
03.2014 - 10.2017
High School Diploma -
GHSS
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