MS OFFICE
SIVAPRASAD SIVANANDAN
Operation Incharge
Summary
Versatile Operations INCHARGE handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing 4 years of related experience.
Overview
13
13
years of professional experience
5
5
Languages
Work History
Operation Incharge, Operations Assistant
WORLDSTAR HOLDING
SHARAJAH
08.2019 - Current
- I started my professional journey at World Star Man Power Supply at Aug as Operation Assistant and was eventually promoted to Operations Incharge
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Operations Executive
TCS
HYDERABAD
01.2014 - 05.2019
- I have been working as, for the APOnline Project (Meeseva) in the Operations Department
- I was later moved to the SIMS project, a educational initiative of the Andhra Pradesh Government TCS for the APOnline Project.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Team Leader, Cashier
BIG BAZAR
VISAKHAPTANAM
04.2012 - 12.2013
- A part of the FUTURE GROUP, and additionally worked as a
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Customer Care Officer
Univercell Telecommunication Pvt Ltd
VISAKHAPTANAM
10.2010 - 02.2012
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - MPCs
VISAKHAPATNAM, INDIA 04.2001 -
12th - Physical Science
Narayana Jr College
VISAKHAPATNAM, INDIA 04.2001 -
High School Diploma -
Visvodaya High School
VISAKHAPATNAM, INDIA 04.2001 -
Skills
Sales operation
Software
ERP
MS- OFFICE, ERP
Have a good knowledge in excel, work and power point, Current company is working in ERP application
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operation Incharge, Operations Assistant
WORLDSTAR HOLDING
08.2019 - Current
Operations Executive
TCS
01.2014 - 05.2019
Team Leader, Cashier
BIG BAZAR
04.2012 - 12.2013
Customer Care Officer
Univercell Telecommunication Pvt Ltd
10.2010 - 02.2012
Bachelor of Science - MPCs
04.2001 -
12th - Physical Science
Narayana Jr College
04.2001 -
High School Diploma -
Visvodaya High School
04.2001 -
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