Microsoft word
Sivaranjani V
Sales And Administration
Al Qusais
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Branch Sales Manager
Aurelia and Enamor Women's Clothing Store
Tirupur
01.2018 - 12.2020
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
- Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
- Maintained up-to-date knowledge of Product and performed competitor analysis.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Assistant Manager
Cholamandalam finance
Chennai
02.2017 - 01.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Compiled financial data to comply with budget.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Administration Officer and Fashion Faculty
Dream Zone Fashion Institute
Erode
06.2016 - 12.2016
- Prepared agendas and took notes at meetings to archive proceedings.
- Produced detailed reports to track trends and keep senior management informed.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed team petty cash, purchase orders and account transactions.
- Delivered performance reviews, recommending additional training or advancements.
- Aided colleagues, managers and customers through regular communication and assistance.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Costume Design And Fashion
Nandha Arts And Science College
Erode 07.2013 - 04.2016
High School Diploma -
Vellalar Matriculation Higher Secondary School
Erode 06.2011 - 04.2012
Skills
Setting sales goals
undefinedSoftware
Microsoft excel
Photoshop
Illustrator
Coral draw
Interests
Photography
Editing
Browsing
Timeline
Branch Sales Manager
Aurelia and Enamor Women's Clothing Store
01.2018 - 12.2020
Assistant Manager
Cholamandalam finance
02.2017 - 01.2019
Administration Officer and Fashion Faculty
Dream Zone Fashion Institute
06.2016 - 12.2016
Bachelor of Science - Costume Design And Fashion
Nandha Arts And Science College
07.2013 - 04.2016
High School Diploma -
Vellalar Matriculation Higher Secondary School
06.2011 - 04.2012
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