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Sivaranjani V
Sales And Administration
Al Qusais
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Branch Sales Manager
Aurelia and Enamor Women's Clothing Store
Tirupur
01.2018 - 12.2020
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Coordinated calls to prospective and existing customers, acceptance of small business loan applications and referrals to other product specialists.
- Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
- Maintained up-to-date knowledge of Product and performed competitor analysis.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Assistant Manager
Cholamandalam finance
Chennai
02.2017 - 01.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Compiled financial data to comply with budget.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Administration Officer and Fashion Faculty
Dream Zone Fashion Institute
Erode
06.2016 - 12.2016
- Prepared agendas and took notes at meetings to archive proceedings.
- Produced detailed reports to track trends and keep senior management informed.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed team petty cash, purchase orders and account transactions.
- Delivered performance reviews, recommending additional training or advancements.
- Aided colleagues, managers and customers through regular communication and assistance.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Costume Design And Fashion
Nandha Arts And Science College
Erode 07.2013 - 04.2016
High School Diploma -
Vellalar Matriculation Higher Secondary School
Erode 06.2011 - 04.2012
Skills
Setting sales goals
Employee coaching
Analytical problem solver
Sales presentations
Strategic planning
Database Management
Software
Microsoft excel
Photoshop
Illustrator
Coral draw
Interests
Photography
Editing
Browsing
Timeline
Branch Sales Manager
Aurelia and Enamor Women's Clothing Store
01.2018 - 12.2020
Assistant Manager
Cholamandalam finance
02.2017 - 01.2019
Administration Officer and Fashion Faculty
Dream Zone Fashion Institute
06.2016 - 12.2016
Bachelor of Science - Costume Design And Fashion
Nandha Arts And Science College
07.2013 - 04.2016
High School Diploma -
Vellalar Matriculation Higher Secondary School
06.2011 - 04.2012