SIYABUDDEEN ABDUL KHADAR
DUBAI,United arab emirates
Summary
Accomplished professional with expertise in Quality Assurance & Testing, Jewelry Grading & Authentication, and Automated Testing & Process Improvement. Proficient in Bulk Data Manipulation & Excel Proficiency, Calibration & Compliance Checks, and Customer Service & Sales Strategy. Demonstrated ability in Product Inspection & Final Quality Control, Team Collaboration & Training, and Retail & E-Commerce Operations. Adept at Problem-Solving & Decision Making and Barcode generation. Committed to enhancing operational efficiency and ensuring top-tier product quality.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Quality Assurance & Jewelry Specialist
Arakkal Gold and Diamonds LLC
Dubai
07.2023 - 02.2025
- Designed and implemented automated test cases to validate product quality
- Conducted detailed inspections of diamonds and gold jewelry to ensure high standards
- Ensured compliance with IGI & IDT certification standards
- Collaborated with cross-functional teams for timely product deliveries
- Provided training to junior analysts on quality control processes
- Identified and implemented process improvements to reduce testing errors
Sales & Customer Service Representative
Rajadhani Gold and Diamonds
Uppinangady, India
11.2021 - 10.2022
- Led customer service and sales meetings to enhance store performance
- Assisted customers in selecting the best jewelry products based on needs
- Implemented customer engagement strategies to boost retention and sales
Quality Assurance & Jewelry Specialist
Malabar Gold and Diamonds Pvt. Ltd
Bangalore, India
12.2017 - 01.2020
- Conducted internal and external audits to ensure compliance with quality standards
- Developed and executed automated test scripts for jewelry products
- Worked closely with development teams to implement product improvements
- Provided training to junior analysts on quality testing methodologies
- Assisted in resolving customer complaints related to product defects
Retail Sales Executive
Malabar Gold and Diamonds Pvt. Ltd
Bangalore, India
12.2013 - 11.2017
- Analyzed retail sales data to identify growth opportunities
- Managed product evaluation, pricing, and quality assurance
- Monitored stock levels and conducted inventory replenishment planning
Education
12th Grade - Business & Commerce
Government PU College
01.2011 - 06.2015
Skills
- Quality Assurance & Testing
- Jewelry Grading & Authentication
- Automated Testing & Process Improvement
- Bulk Data Manipulation & Excel Proficiency
- Calibration & Compliance Checks
- Customer Service & Sales Strategy
- Product Inspection & Final Quality Control
- Team Collaboration & Training
- Retail & E-Commerce Operations
- Problem-Solving & Decision Making
- Barcode generation
- Problem-solving
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Certification
- Diamond Colour Grading Certificate, International Gemological Institute (IGI)
- Advanced Quality Control & Assurance Training, (Institution Name, if applicable)
- Jewelry Testing & Grading Workshop, (Institution Name, if applicable)
Languages
English
Proficient (C2)
Malayalam
Proficient (C2)
Tamil
Proficient (C2)
Kannada
Proficient (C2)
Telugu
Upper intermediate (B2)
Hindi
Proficient (C2)
Custom
Gold & Diamond Jewelry, Quality Assurance, Retail & Sales, MS Excel, Automated Testing Tools, Inventory Management Systems, Detail-Oriented, Analytical Thinker, Strong Problem-Solving Abilities
Affiliations
- Playing Cricket and Football
Timeline
Quality Assurance & Jewelry Specialist
Arakkal Gold and Diamonds LLC
07.2023 - 02.2025
Sales & Customer Service Representative
Rajadhani Gold and Diamonds
11.2021 - 10.2022
Quality Assurance & Jewelry Specialist
Malabar Gold and Diamonds Pvt. Ltd
12.2017 - 01.2020
Retail Sales Executive
Malabar Gold and Diamonds Pvt. Ltd
12.2013 - 11.2017
12th Grade - Business & Commerce
Government PU College
01.2011 - 06.2015
- Diamond Colour Grading Certificate, International Gemological Institute (IGI)
- Advanced Quality Control & Assurance Training, (Institution Name, if applicable)
- Jewelry Testing & Grading Workshop, (Institution Name, if applicable)
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