SK ABBAS UDDIN
BUSINESS DEVELOPEMENT MANAGER RAK PL/CC
ABU DHABI,ABU DHABI
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
5
5
Languages
Work History
Business Development Manager
FINMART FINANCIAL SERVICE
ABU DHABI
04.2020 - Current
- Monitored portfolio performance using online tools such as [Software].
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Drove sales by following up with leads and new customers through outbound calls and [Action].
- Educated and worked with clients on ROI terms to find accurate solutions.
- Worked with clients and finance companies to find optimal solutions for financing.
- Utilized [Type] resources to seek out [Type] sellers and match with buyers.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Managed intake of stop-loss RFPs, fulfilled RFPs from internal underwriting team and preferred partners, tracked RFP performance and made recommendations to management for changes to products and policies.
- Presented strategic investment and funding solutions for [Type] clients with business development objectives.
- Documented customer interactions and relationships using CRM systems.
- Liaised with customers and funding sources to identify and remove roadblocks to business funding.
- Verified ownership and transaction information and dividend distribution instructions to conform with governmental regulations using stock records and reports.
- Reconciled statements between power producers and third-party entities and achieved regulatory targets.
- Maintained regular contact with clients to inform about transactions and performance.
- Generated leads from customer referrals, industry trade shows and [Type] sources.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Contacted prospective customers to present service options and explain details.
- Supported businesses setting up joint ventures with investors in [Type] markets.
- Led cross-departmental and divisional workflows supporting risk management.
- Provided clients with price quotes on securities and financial information on corporations issuing select securities.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Negotiated with finance companies for optimal financing opportunities for clients.
- Offered competitive commercial banking solutions and retail financing options.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Corresponded with customers and conferred with coworkers to answer inquiries, discuss market fluctuations or resolve account problems.
- Gathered customer information and maintained in CRM database.
- Identified potential investment opportunities for clients by reviewing stock and bond reports.
- Investigated resources of potential buyers to determine pay expected costs.
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
- Completed [Timeframe] trades on [Type], [Type] and [Type] energy derivatives, increasing profits [Number]%.
- Capitalized on customer up-sell opportunities resulting in [Number]% increased revenues.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Facilitated business by implementing practical networking techniques.
- Prepared sales presentations for clients showing success and credibility of products.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Drove sales by developing multi-million dollar contract sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
Assistant Manager
NOOR BANK
ABU DHABI
01.2016 - 03.2020
- Oversaw installation of software programs and hardware systems to meet requirements.
- Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Validated results and performed quality assurance to assess accuracy of data.
- Managed customer relations by developing effective communications process.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Identified and resolved problems through root cause analysis and research.
- Eliminated discrepancies in financial reporting and recordkeeping through accurate preparation and management of budgets.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
Senior Sales Officer
ISLAMIC FINANCE HOUSE
ABU DHABI
01.2012 - 12.2015
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
- Assisted [Job title] with new hire processing and existing training programs.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Assisted [Type] offices with business development and customer service.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
- Optimized customer support by establishing collaborative service environment.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
- Participated in cross-functional team-building activities.
- Positioned as go-to person for up to [Number] staff members, troubleshooting complex administrative and training issues promptly.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Education
MBA - FINANCE AND MARKETING
07.2008 - 04.2010
Skills
Stop-loss reporting tools
Risk limit determination
Stock trades
Compliance adherence
Investor relations
Compliance risk management
Virtual market understanding
Cash equities
Risk mitigation
Credit score understanding
Compliance requirements
Workplace training
Profit management
Financial analysis
Statement Reconciliation
Certification
CSP - Certified Sales Professional
MUSIC
LESTINING MUSIC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Manager - FINMART FINANCIAL SERVICE
04.2020 - Current
Assistant Manager - NOOR BANK
01.2016 - 03.2020
Senior Sales Officer - ISLAMIC FINANCE HOUSE
01.2012 - 12.2015
DR. MGR UNIVERSITY - MBA, FINANCE AND MARKETING
07.2008 - 04.2010