Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
Generic
Sk Niyaj Amine

Sk Niyaj Amine

Head Waiter
Dubai

Summary

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Self-assured Head Waiter decreases employee stress while increasing customer satisfaction and overall revenue. Fantastic attention to detail and understanding of food and beverage pairings. Specialize in modernizing service standards for long-term restaurant success. Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Friendly Job Title with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Outgoing Job Title with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Head Waiter with Number years of Type establishment serving experience. Expert in training employees in Software with extensive knowledge of conflict resolution skills. Committed to enhancing customer and employee experiences and increasing sales.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Head Waiter

Kempansiki Residences And Hotel Apartments- Trakhees
Dubai
2022.01 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, and took drink orders.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared specialty desserts for customers for special occasions.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Supervised server staff and simultaneously served personal section of tables.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Waiter

Atlantis Hotel And Resort-trakhees
Dubai
2018.12 - 2022.01
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Informed customers about daily and seasonal specials.
  • Trained new servers on restaurant policies and procedures.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Met with chef to review daily specials and menu changes.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.

Waiter

The Ritz Carlton Bangalore
Bangalore
2018.06 - 2018.12
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Informed customers about daily and seasonal specials.
  • Trained new servers on restaurant policies and procedures.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Met with chef to review daily specials and menu changes.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.

Education

Bachelor Of Hospitality And Hotel Management - Hospitality

National Council For Hotel Management&Catering Tec
Bhubaneswar, India
2014.07 - 2017.06

Higher Secondary Education - Accounting And Finance

Kola Union High School
India
2008.06 - 2010.06

Skills

Daily specials memorization

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Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.
  • Supervised team of Number staff members.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by introducing Software for Type tasks.
  • Achieved Result through effectively helping with Task.

Software

Microsoft word, Microsoft excel, Microsoft power point, pos( micros,symphony,oracle)

Certification

Industrial training,ITC Windsor, Bangalore

Interests

Guitar playing

Cricket

Singing

Timeline

Head Waiter

Kempansiki Residences And Hotel Apartments- Trakhees
2022.01 - Current

Waiter

Atlantis Hotel And Resort-trakhees
2018.12 - 2022.01

Waiter

The Ritz Carlton Bangalore
2018.06 - 2018.12

Fire prevention and fire fighting

2017-06

Industrial training,ITC Windsor, Bangalore

2015-12

Bachelor Of Hospitality And Hotel Management - Hospitality

National Council For Hotel Management&Catering Tec
2014.07 - 2017.06

Computerized financial accounting

2013-05

Higher Secondary Education - Accounting And Finance

Kola Union High School
2008.06 - 2010.06
Sk Niyaj AmineHead Waiter