SMITH APPIAH
SEKONDI TAKORADI,GHANA
Summary
Dedicated professional with a strong foundation in teamwork and observational skills, complemented by a keen attention to detail and accuracy. Demonstrates exceptional time management and efficiency, alongside a comprehensive understanding of workplace safety procedures. Known for physical strength and endurance, with the ability to follow instructions and make decisions independently. Committed to continuous learning and improvement, aiming to leverage these skills in a dynamic work environment.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Receptionist
CEVA Logistics
Dubai, UAE
01.2025 - Current
- Administered mail distribution process, ensuring each department received its correspondence in timely manner.
- Manage over 50 calls from customers per day
- Assisted with administrative tasks, improving overall functionality at office.
- Handled appointment scheduling to ensure smooth daily operations.
- Served as initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Completed data entry tasks whilst adhering to strict deadlines.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Administrative assistant
Breman Shiping Ltd, Takoradi, Ghana
Takoradi, Ghana
01.2022 - 11.2024
- Managed over 80 calls of customers daily
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Supported accurate record-keeping with proficient data entry skills.
- Assisted with budget preparations enabling effective financial planning.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Interacted professionally with clients providing excellent service at all times.
- Organised client meetings, prepared agendas and took detailed minutes.
- Improved customer satisfaction through prompt response to email and phone queries.
Class Teacher
Ghana Education Service
Awutu bawjiase, Ghana
12.2017 - 12.2021
- Provided extra support for struggling students during after-school tutoring sessions which increase their ability by 10%
- Communicated effectively with parents regarding students' progress and behaviour issues.
- Developed engaging lesson plans aligned with national curriculum.
- Maintained up-to-date records of each student's academic progress and attendance.
- Organised weekly assessments to evaluate students' understanding of topics taught.
- Assisted in organising school trips, providing pupils with enriching experiences outside classroom.
- Guided students through successful completion of class assignments and projects.
Education
Bachelor of Education - Education in Accounting
Valley View University, Accra-Ghana
Accra - Ghana 04.2018 - 10.2021
Diploma of Education - General Education
Komenda Collage of Education, Ghana
Komenda, Ghana 09.2014 - 08.2017
High School Certificate - Business
Kings' Collage, Kumasi - Ghana
Ghana 09.2008 - 06.2011
Skills
- Very patient and good team-player
- Good observational skill
- Very understanding and caring
- Attention to detail and accuracy
- Time management and efficiency
- Knowledge of workplace safety procedures
- Physical strength and endurance
- Ability to take criticisms and willingness to learn
- Ability to follow instructions and make decisions with little or no supervision
Languages
English
Proficient (C2)
Twi (Ghanaian Language)
Proficient (C2)
Timeline
Receptionist
CEVA Logistics
01.2025 - Current
Administrative assistant
Breman Shiping Ltd, Takoradi, Ghana
01.2022 - 11.2024
Bachelor of Education - Education in Accounting
Valley View University, Accra-Ghana
04.2018 - 10.2021
Class Teacher
Ghana Education Service
12.2017 - 12.2021
Diploma of Education - General Education
Komenda Collage of Education, Ghana
09.2014 - 08.2017
High School Certificate - Business
Kings' Collage, Kumasi - Ghana
09.2008 - 06.2011
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