Results-driven Facility & Operations Management professional with 25+ years of progressive experience in facility administration, fleet management, project development, and operational support within a global ports and logistics environment. Demonstrated expertise in managing SOPs, vendor contracts, procurement processes, and multi-department coordination at DP World — one of the world's leading port operators. Proficient in Oracle Fusion and MAXIMO (CMMS). MBA-qualified in Operations & Project Management. Recognized with the TAQDEER Projects Award and Green Building Initiative Award for outstanding delivery in facility and sustainability projects.
Overview
1
1
Certification
30
30
years of professional experience
Work history
Facility Officer / Administrator – Fleet Management & Operations Support
DP World
Dubai
2019.01 - 2026.07
Administer day-to-day facility and fleet operations at DP World's Jebel Ali terminal, ensuring seamless service delivery across all departments.
Developed and maintained Standard Operating Procedures (SOPs) and Operational Lease Agreements in full compliance with DP World corporate standards.
Prepared and submitted weekly and monthly operational performance reports to senior management, supporting data-driven decision-making.
Coordinated and arranged third-party skilled contractors for Business Units (BUs), ensuring right-resource, right-time deployment.
Designed and managed monthly shift schedules for 20+ staff members, optimizing workforce coverage and operational continuity.
Leveraged Oracle Fusion and MAXIMO (CMMS) for asset management, maintenance request tracking, and work-order management.
Project Administrator – Project Development Department
DP World
Dubai
2008.01 - 2018.01
Monitored financial expenditure during project proposal and planning phases, comparing budgeted costs against actual spend to maintain financial control.
Coordinated business planning workflows and project procedures across departments to ensure smooth execution of engineering and facility management projects.
Managed end-to-end tendering process for Engineering Projects and Facility Management through Procurement, ensuring competitive and compliant vendor selection.
Raised Material Requests (MRs) and Quotation Requests (QRs) via MAXIMO for tendered projects, maintaining accurate and auditable procurement records.
Verified invoices and bills against purchase orders, ensuring accuracy and preventing financial discrepancies.
Prepared and administered RFPs, contract payment arrangements (variable and fixed charges), and all departmental correspondence.
Served as acting point-of-contact in the absence of the Senior Manager – Engineering Projects / Facility Management, independently managing escalations and correspondence.
Represented the department at all-staff and client meetings, contributing to project scoping and requirements gathering.
Executed regular status reporting procedures, keeping all stakeholders informed about the progress of projects.
Liaised between different departments, promoting transparency and smooth flow of information during projects.
Participated in auditing activities validating compliance with established organizational standards.
Participated in auditing activities validating compliance with established organisational standards.
Organised training sessions for new employees improving their understanding of organisation's working style and expectations.
Ensured compliance with company policies whilst performing daily administrative duties.
Managed project lifecycle stages to ensure timely completion and adherence to budget constraints.
Assisted in contract negotiations to secure favourable terms for the organisation.
Supported financial tracking initiatives, assisting the company in maintaining budgetary control.
Tracked costs and schedules using specialised software applications designed for effective project administration.
Completed administrative paperwork promptly upon request from senior management ensuring no delays in processes or decisions.
Provided administrative support to Project Managers, aiding in successful project execution.
Facilitated team briefings, enhancing overall understanding of project goals and roles amongst members.
Maintained up-to-date project documentation, ensuring easy access for stakeholders.
Coordinated with external vendors, facilitating smooth operations and timely delivery of resources.
Implemented risk management plans for mitigating potential issues during project execution.
Collaborated on development of detailed project plans that guided teams towards completion within stipulated timeframes.
Streamlined project delivery process by effectively coordinating key tasks and deadlines.
Enhanced team communication with efficient scheduling of meetings and dissemination of pertinent information.
Coordinated project workflow, delegating tasks to meet all established objectives and timelines.
Efficiently managed resource allocation across various projects ensuring optimal utilisation and avoiding wastage.
Evaluated project requirements and allocated resources to align with milestones.
Worked with stakeholders to identify and document project requirements and expected timelines.
Addressed conflicts proactively and impelmented swift and actionable solutions to mitigate project delays.
Liaised with internal and external stakeholders to discuss potential delays and suggest remediation.
Collaborated with cross-functional teams to evaluate and define project scope.
Established clear timelines and objectives to complete risk assessment and feasibility studies.
Monitored progress and reported on KPIs to address areas of underperformance.
Implemented budget controls to reduce overages and support adherence.
Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
Oracle Fusion – Enterprise Resource Planning (ERP) System
MAXIMO – Computerized Maintenance Management System (CMMS)
General Safety Training – UAE Government Approved Certification
First Aid Training – UAE Government Approved Certification
TECHNICAL SKILLS & LANGUAGES
Languages: English (Fluent) | Malayalam (Native) | Hindi (Conversational)
References
References available upon request
KEY ACHIEVEMENTS
TAQDEER Projects Award – Awarded for the T1 Container Terminal Lighting Retrofit Project at DP World, recognizing outstanding project execution and energy efficiency improvement., Green Building Initiative Award – Recognized for key contributions to the Container Terminal 2 Green Building Initiative, demonstrating commitment to sustainability in facility operations.
PERSONAL DETAILS
Nationality: Indian | Year of Birth: 1971 | Marital Status: Married | Passport No: K7976174
Timeline
Facility Officer / Administrator – Fleet Management & Operations Support
DP World
2019.01 - 2026.07
Project Administrator – Project Development Department