SMITHA HARISH
Bengaluru
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
12
12
years of professional experience
Work History
RECEPTIONIST AND RETAIL SALES OFFICER
TANISHQ JEWELLERY
06.2022 - 07.2025
- Conduct sales transactions with customers in a friendly and professional manner.
- Provide product information, features, and benefits to customers to assist in their purchasing decisions.
- Maintain a neat and organized retail space, ensuring a visually appealing and welcoming environment for customers.
- Calling online requested customer connecting with them for help to purchase perfect jewellery
- Execute efficient and accurate billing processes for customer purchases.
- Responding for mail everyday
- Build and maintain positive relationships with customers to foster repeat business and brand loyalty.
- Monitor and replenish merchandise on the sales floor to ensure adequate stock levels.
- Implement promotional activities and contribute to the overall marketing strategy.
- Adhere to company policies and procedures, including maintaining the confidentiality of customer information.
- Stay informed about current promotions, discounts, and special offers to effectively communicate them to customers.
- Assist in periodic inventory checks and stock reconciliation to minimize discrepancies.
- Maintained store VM activities each and every day
Receptionist and Sales Excicutive
KANZ JEWELLERY
09.2019 - 11.2021
- Managed daily operations, arranged merchandise displays, and handled cash transactions.
- Collaborated with logistics for stock replenishment, and maintained accurate inventory reports.
- Demonstrated expertise in the manual testing of old gold purchases.
- Successfully achieved sales targets, maximizing store profitability.
- Greeted and assisted visitors, ensuring a welcoming environment and accurate check-in procedures.
- Achieved service time and quality targets.
TEAM LEADER | SALES CO ORDINATOR
ASB DEVELOPERS AND PROMOTERS
12.2018 - 09.2019
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Monitored staff performance and developed improvement plans.
- Resolved complex customer enquiries, disputes and complaints.
- Trained and supervised team to deliver on store sales targets.
- Facilitated regular team meetings to discuss progress, obstacles, and brainstorm solutions.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Compiled information and produced graphs to assist with financial reporting and budgetary management.
Receptionist and Admin Assistant
Guntur Oxford Elite Techno School – (CBSE)
04.2017 - 11.2018
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled incoming calls, directing inquiries to appropriate departments and providing accurate information.
- maintaining day book and ledger
- handling parents quires and request
- students monthly fees maintaining and reporting if not pay
- attending call's and enquires
- responding for mails
- handling petty cash
- maintaining school day programs and sports day events
- lessening students quires and helping them
- Assisted in organizing school events and activities, fostering a positive environment for students and families.
- Trained new administrative staff on office procedures, policies, and software applications for enhanced productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist Administrator
Vinayaka Education Society
11.2013 - 04.2017
- maintaining day book and ledger
- handling parents quires and request
- students monthly fees maintaining and reporting if not pay
- attending call's and enquires
- responding for mails
- handling petty cash
- maintaining school day programs and sports day events
- lessening students quires and helping them
- Managed front desk operations, ensuring professional and welcoming environment for clients and visitors.
- Trained new administrative staff, fostering team collaboration and enhancing service delivery standards.
- Handled complaints and questions, and re-directed calls to other team members.
Education
B com - Graduate
Maharanis Collage
01.2013
PUC - PUC
BBMP COLLAGE
01.2010
SSLC - SSLC
DEEPTHI HIGH SCHOOL
01.2008
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Greeting and seating clients
- Office administration
- File management
- Administrative support
- Mail handling
- Document management
LANGUAGES
English: C2 Proficient
Malayalam: C2 Proficient
TAMIL: B2 Upper Intermediate
Hindi: C1 Advanced
KANNADA: C2 Proficient
TELUGU: B2 Upper Intermediate
Disclaimer
I hereby declare that the above-mentioned information is true and I bear the responsibility for the correctness of the above-mentioned particulars. SMITHA HARISH
PERSONAL PROFILE
- Fathers Name - HARISH
- Nationality - INDIAN
- Marital Status - MARRIED
- Date of Birth - 1992-05-16
- Passport No - 88375194
- Date of Expire - 2028-10-28
- Place of Issue - Bengaluru
Hobbies and Interests
LESIONING MUSIC, DANCING, WATCHING MOVIES WITH FAMILY, TRAVELING
Timeline
RECEPTIONIST AND RETAIL SALES OFFICER
TANISHQ JEWELLERY
06.2022 - 07.2025
Receptionist and Sales Excicutive
KANZ JEWELLERY
09.2019 - 11.2021
TEAM LEADER | SALES CO ORDINATOR
ASB DEVELOPERS AND PROMOTERS
12.2018 - 09.2019
Receptionist and Admin Assistant
Guntur Oxford Elite Techno School – (CBSE)
04.2017 - 11.2018
Receptionist Administrator
Vinayaka Education Society
11.2013 - 04.2017
SSLC - SSLC
DEEPTHI HIGH SCHOOL
B com - Graduate
Maharanis Collage
PUC - PUC
BBMP COLLAGE
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