Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Smrithi Sudhish

Smrithi Sudhish

DUbai,UAE

Summary

Dynamic professional with expertise in customer service, sales strategies, and employee management. Skilled in leveraging Salesforce CRM to drive innovation implementation and effective decision-making. Adept at fostering interpersonal relationships, enhancing team negotiation, and ensuring time efficiency to achieve organisational goals. Strong written and verbal communication abilities complement a proven track record of delivering results in fast-paced environments.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Business Consultant

A & A Associate LLC
Dubai, Dubai
09.2024 - Current

* Provide expert advisory services on business setup processes in Dubai, including Freezone and Mainland options.
* Assist clients in understanding the legal requirements and documentation needed for business registration.
* Develop and maintain strong relationships with clients, understanding their business objectives and providing tailored solutions.

* Serve as a trusted advisor to clients, offering expert guidance on business setup procedures, legal requirements, and regulatory compliance.
* Conduct thorough consultations to understand clients' business objectives, preferences, and constraints, and develop customized solutions tailored to their needs.
* Provide strategic insights and recommendations on market research, feasibility studies, and business planning to support clients' growth and success.
* Collaborate with internal teams and external partners to streamline processes, resolve issues, and deliver exceptional service to clients.
* Stay updated on industry trends, legal developments, and market dynamics to provide informed advice

Senior Business Development Executive

Trusity Innovation LLC
Dubai, UAE
09.2023 - 08.2024
  • Supported the development of peer mentoring programs, fostering a sense of community and shared responsibility for student success.
  • Planned and promoted career planning presentations, work experience programs and career workshops.
  • Served as a liaison between the school, families, and outside agencies to ensure access to all available resources for student success.
  • Managed caseloads of diverse learners, addressing individual needs through tailored counselling approaches.
  • Assisted students in exploring and selecting career paths.
  • Maintained confidentiality while managing sensitive information related to students'' personal and academic histories.
  • Enhanced student success by providing personalized academic guidance and support.

Senior Business Development Executive

BYJU'S - More Ideas General Trading, Dubai
Dubai, UAE
03.2022 - 08.2023
  • Achieving revenue targets through sales and business development activities
  • Development and execution of proposals for new business opportunities
  • Calling the clients and fixing appointments for counselling sessions for their kids
  • Meet the clients and consult them for a better learning approach
  • Following up with the customer to ensure they are getting error-free service
  • Identifying prospects and meeting new clients through campaigns
  • Assisting customers in case they have any problems related to product services and retaining them
  • Handling customer database to ensure quality process flow from calling the lead to closing the deal
  • Logging conversations with clients on CRM software and maintaining the database properly
  • Coordination with other departments teams for striving customer expectations through the operation of a necessary report daily
  • Following hierarchy and supporting the reporting structure of the organization

Business Development Executive

Brunswick Capital
Dubai, UAE
11.2020 - 12.2021
  • Responsible for counselling, inquiries, and selling services, over the phone, by email and in person
  • Advice on the overseas options available, so as to enable the candidates & their family makes an educated choice& the right decision
  • Give clear and accurate information based on the current immigration & visa laws & policies
  • Provide a fair and neutral evaluation of a candidate's profile
  • Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs
  • Provide a personal global career strategy customized to their needs
  • Championed equity-focused initiatives aimed at creating inclusive learning environments where all students can thrive academically and socially
  • Provided subject matter expertise on all courses, materials, and lesson plans Created libraries to help students gain new knowledge, skills and dispositions for learning and personal development

Education

Bachelor of Arts - BA HONS in International Business and Finance

Carmel Central School Valapad
Kerala, India
06.2016 - 11.2019

Skills

  • Customer Service
  • Time efficiency
  • Written and verbal communication
  • Interpersonal expertise
  • Salesforce CRM
  • Sales strategies
  • Employee management
  • Effective decision making
  • Innovation implementation
  • Team negotiation

Languages

English
Fluent
Malayalam
Native
Hindi
Upper intermediate
Tamil
Upper intermediate

Timeline

Business Consultant

A & A Associate LLC
09.2024 - Current

Senior Business Development Executive

Trusity Innovation LLC
09.2023 - 08.2024

Senior Business Development Executive

BYJU'S - More Ideas General Trading, Dubai
03.2022 - 08.2023

Business Development Executive

Brunswick Capital
11.2020 - 12.2021

Bachelor of Arts - BA HONS in International Business and Finance

Carmel Central School Valapad
06.2016 - 11.2019
Smrithi Sudhish