SMRITI CHOUDHARY

•Strategic Leadership: Spearhead HR operations, aligning human resource strategies with organizational goals to foster growth and operational excellence.
•HRMS Implementation: Successfully led the implementation and optimization of an HRMS (Human Resource Management System) to streamline HR processes, improve data accuracy, and enhance operational efficiency.
•Talent Acquisition & Management: Oversee recruitment strategies, ensuring the selection of top-tier talent to meet organizational needs and maintain a high-performance workforce.
•Performance Optimization: Implement and manage KPI frameworks to drive employee performance, productivity, and accountability.
•Employee Engagement & Retention: Develop initiatives to enhance employee satisfaction, build a positive workplace culture, and minimize turnover rates.
•Compliance & Policy Development: Ensure adherence to UAE labor laws and internal policies, promoting a fair and legally compliant workplace environment.
•Training & Development: Design and execute training programs to enhance employee skills and leadership capabilities.
•Conflict Resolution: Mediate and resolve workplace disputes, maintaining harmony and fostering a collaborative work environment.
•HR Analytics: Leverage data-driven insights to inform decision-making, track HR metrics, and continuously improve HR processes.
•Budget Management: Plan and manage HR budgets, optimizing resources while achieving organizational objectives.
•Change Management: Lead initiatives to adapt to industry trends, ensuring the company remains competitive and employees are prepared for future challenges.

• Established consistent language and methodology for talent discussions, development, and succession.
• Spearheaded the implementation of an ATS platform, streamlining the recruitment process and reducing hiring time by 25%.
• Collaborated with senior leadership to create performance management systems, leading to a 15% increase in employee productivity.
• Designed and implemented comprehensive recruitment strategies that increased the diversity of new hires by 20%.
• Developed KPIs and metrics for recruitment, significantly improving data-driven hiring decisions and talent pool quality.
• Fostered a positive work culture through employee engagement initiatives, resulting in a 10% increase in retention rates.
• Negotiated contracts and managed budget for recruiting expenses.
• Identifying and creating recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
• Developing communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.

HR Operations Management:

• Implemented a robust HRMS system, automating payroll, benefits administration, and performance tracking, resulting in a 30% improvement in HR operational efficiency.
• Designed and rolled out an SOP manual for onboarding, performance reviews, and employee engagement, improving internal processes and reducing HR-related escalations by 20%.

Compensation & Benefits:

• Led the design and execution of compensation & benefits programs, ensuring competitive positioning in the market, which improved retention by 20%.

Training & Development:

• Assessing skill gaps for employees and developing training courses to meet identified needs.
• Analyzed and revamped employee training programs, directly contributing to a 10% improvement in overall employee performance.

Talent Acquisition:

• Assisting Talent acquisition and recruitment process, developing and posting job postings on various platforms, engaging potential candidates, managing recruitment campaigns, sourcing and conducting interviews, negotiating, networking and closing various Technical and Non technical positions.

Performance Management:

• Monitored key performance indicators and built processes to support partner performance and growth.

Payroll Management:

• Offer payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
• Producing payroll activities documentation and reports to meet corporate guidelines and promote transparency.

Compliance & Auditing:

• Spearheaded internal compliance audits, ensuring alignment with UAE Labor Law regulations, which reduced legal risks and ensured smooth governmental audits.
• Led the design and execution of compensation & benefits programs, ensuring compliance with UAE labor laws, resulting in an error-free payroll process and regulatory adherence.

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Documentation & Compliance

• Supporting management and providing expert legal advice on disciplinary and grievance issues
• Compiling and maintaining employee files and records in electronic and paper formats
• Direct operational and administrative procedures to keep organization in compliance with rules, regulations and internal policies

Employee Engagement:

• Conducting surveys when necessary and implementing Team building activities to enhance positive working environments improving retention by 25%

• Directed the automation of HR systems and CRM processes, resulting in a 40% reduction in administrative workload.
• Developed and executed employee engagement programs that boosted employee morale and improved retention rates by 10%.
• Automation of HR Systems and CRM Systems in organization
• Re-designed various process for reduction of lags and to improve system and process efficiency.
• Assistance in planning, organising, implementing, and communicating employee engagement activities
• Worked on Communicating different process and policies of organisation with workforce through different platforms, educated employees about company policies and maintained employee handbook.
• Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Directed hiring and onboarding programs for new employees.
• Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
• Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
• Handling complete INSURANCE process for entire workforce (more than 2500 employees)
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Evaluated and negotiated contracts to procure favourable financial terms from Insurance vendors
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

• Handling end to end recruitment process for local clients
• Automation of HR Systems and CRM Systems in organization
• Management of HRMS systems in company
• Aided senior HR leadership by accurately preparing bi-weekly payroll and tracking data into cumulative documentation.
• Directed operational and administrative procedures to keep organization in compliance with rules, regulations and internal policies.

• Overall structural analysis(7S) of Jamghat as an organization
• Defined Jobs & responsibilities for staff of Jamghat
• Created Sensitivity Training module for Children to make them aware of topportunities & their responsibilities towards organization
• Facilitated efficient On-boarding by creating module & orientation manual for better understanding of Policies, Rules, Roles,Responsibilities & Duties
• Designed Stakeholder Guidelines for association with NGO
• Took ownership of allocated duties, completing projects to high standards within allotted timeframes.
• Used outstanding time-management abilities to consistently complete work within assigned deadlines.

• Process Designing for automation of various HR Processes like
• Transfer, On-boarding etc
• Created interactive modules to facilitate efficient On-boarding and
• Learning modules to facilitate better understanding of Policies
• Improving existing HR processes to reduce time & efforts and drive better performance.

• To develop important functionalities for Arrivals Module in British Airways TTP-FLY Project
• Completed User Guide Manual for Arrivals Module, British Airways and tested various functionalities (Seating Plan) of other modules. Completed GUI interface design for baggage module of project according to Client Requirements
• Attended client meetings, documenting customer requirements to assist with future planning
• Designed and developed software systems using initial brief.
• Coded software updates to add new features, close security holes and resolve defects.