Sneha PP
Dubai,UAE
Summary
Dedicated and resourceful Receptionist with 4 years of experience in providing exceptional customer service and administrative support in fast-paced environments. Proficient in managing multiple tasks simultaneously, answering inquiries, and directing visitors. Seeking to leverage strong communication and organizational skills to contribute to the efficiency and professionalism.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Receptionist
Aster MIMS Hospital
Calicut, INDIA
2018.07 - 2021.07
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Provided clerical support to company employees, including copying, faxing and file management.
- Delivered front of house duties with warm and professional manner.
- Maintained accurate and up-to-date records for smooth handovers.
ADMIN CUM RECEPTIONIST
AGS Health Pvt Ltd
Chennai
2021.02 - 2023.06
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Reduced waiting times through effective time and resource management.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
Education
BACHELOR OF SCIENCE - BIO CHEMISTRY
CALICUT UNIVERSITY-SREE KRISHNA COLLEGE
GURUVAYOOR 2015.07 - 2018.07
Higher Secondary - Kerala state board
AVHSS
Kerala 2013.07 - 2015.07
Skills
- Discretion and confidentiality
- Data entry and management
- Attention to detail
- Communication
- Claims management
- Collaborative leadership
- Easily adaptable
- Inter personal skills
- Written communication
- Organisational skills
- Customer service
- Multitasking
- Tele Sales
Languages
English
Fluent
Hindi
Advanced
Tamil
Advanced
Malayalam
Native
Accomplishments
- I hereby declare that all the statements made in this application are true,complete and correct to the best of my knowledge and belief
Timeline
ADMIN CUM RECEPTIONIST
AGS Health Pvt Ltd
2021.02 - 2023.06
Receptionist
Aster MIMS Hospital
2018.07 - 2021.07
BACHELOR OF SCIENCE - BIO CHEMISTRY
CALICUT UNIVERSITY-SREE KRISHNA COLLEGE
2015.07 - 2018.07
Higher Secondary - Kerala state board
AVHSS
2013.07 - 2015.07