SNEHA SUBBA
DUBAI,UAE
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction.
Overview
6
6
years of professional experience
Work history
Sales associate
Victoria's Secret
Dubai, UAE
07.2025 - Current
- Boosted store reputation with excellent customer service skills.
- Collaborated with team members for efficient store operations.
- Contributed to sales targets through active promotion of products.
- Provided product knowledge to customers for informed purchases.
- Participated in staff meetings contributing valuable insights for improvement.
- Advised customers on product selection based on their needs.
- Maintained tidy sales floor to enhance shopping experience.
Barista
Starbucks Coffee
Dubai, UAE
10.2023 - 06.2025
- Maintained cleanliness of the café area whilst preparing orders.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Performed cash handling duties accurately to maintain financial integrity.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Managed high volume orders during peak hours maintaining quality of service.
- Streamlined order taking process, reducing wait times for customers' convenience.
Store supervisor
Costa Coffee
Dubai, UAE
09.2019 - 09.2023
- Boosted sales performance through effective upselling strategies on shop floor.
- Maintained cleanliness standards throughout the store, promoting a pleasant shopping experience.
- Assisted in inventory management to maintain sufficient stock levels.
- Handled customer enquiries with professionalism leading to enhanced client relations.
- Performed daily cash handling duties, ensuring accurate financial transactions at tills.
- Provided excellent customer service, contributing to repeat business from loyal customers.
Education
Diploma - Hospitality
Frankfinn Institute of Hospitality & Aviation
India 04/2016 - 08/2017
High School Diploma - Hospitality
Central School
India 03/2014 - 04/2016
Skills
- Customer focus
- Handling difficult customers
- Drive for results
- Brand understanding
- Brand Promotion
- Product expertise
- Confident communicator
- Upselling expertise
- Complaint handling
Languages
English
Fluent
Hindi
Fluent
Nepali
Fluent
Affiliations
- Travelling
- Health Conscious Person
Timeline
Sales associate
Victoria's Secret
07.2025 - Current
Barista
Starbucks Coffee
10.2023 - 06.2025
Store supervisor
Costa Coffee
09.2019 - 09.2023
Diploma - Hospitality
Frankfinn Institute of Hospitality & Aviation
04/2016 - 08/2017
High School Diploma - Hospitality
Central School
03/2014 - 04/2016