CAFM - Computer-aided facility management
Sneha Vijayan
Product Specialist
EB no 1, Al Nafal Street, Baniyas East
Summary
Proactive Product Specialist from Biomedical engineering background with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
6
6
Certifications
5
5
Languages
Work History
Product Specialist - Vygon
Medpro Star Medical Equipment Trading LLC
2022.03 - Current
- Providing expert knowledge of Neonatology, Critical care , Vascular access and Anesthesiology product line and training healthcare professionals on proper usage of products, improving overall patient care standards.
- Increased market share by 15% by identifying new opportunities through comprehensive competitor analysis and customer feedback, incorporating valuable suggestions into future product iterations.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Successfully drove adoption rates of new products among existing clients by showcasing added value and benefits over previous offerings.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures by 10%
- Optimized inventory management, ensuring timely availability of products for customers.
- Organized and participated in trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Adapted selling approach based on each customer's unique needs/preferences; tailoring product offerings accordingly.
Assistant Biomedical Engineer
Al Reem Hospico Company LLC
2020.10 - 2022.02
- Result Maintained up-to-date knowledge base on current trends in field through regular attendance at conferences and workshops.
- Installation, testing, commissioning and acceptance of new equipment.
- Preventive maintenance, routine inspection, trouble shooting and servicing of all biomedical and critical care equipment.
- Manage and Implement Recall alert for biomedical device from regulatory bodies like ECRI, FDA, MHRA etc.
- Control of technical documents related to relocation, transfer and decommissioning of equipment and evaluate Services such as maintenance and calibration performed by vendor service engineer and verification of service documents
- Temperature monitoring system - data analysis and maintenance of records of drug store having vaccine including alarm monitoring and acknowledgement.
Biomedical Engineering Intern
Kanad Hospital (Oasis Hospital)
2020.07 - 2020.09
- Maintenance, diagnosis and troubleshooting of medical equipment and providing user support for safe operation.
- Maintain Corrective maintenance, Preventive Maintenance, Installation and calibration documents of test equipment and medical devices as per the guideline.
- Inventory and spare part management of the biomedical devices and documentation.
Clinical Medical Assistant - Pediatrics
Kanad Hospital (Oasis Hospital)
2019.09 - 2020.09
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Minimized errors in billing and insurance claims by accurately recording patient information and verifying coverage details.
- Streamlined administrative processes by scheduling appointments, managing patient intake, and organizing medical documentation and maintaining electronic health records.
Customer Service Executive
Bavans Technosoft Private Limited
2018.07 - 2019.07
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Biomedical Engineer - Quality and Regulatory Affairs
Elexes Medical Consulting
2017.05 - 2018.05
- Implemented quality assurance procedures for medical device manufacturing, reducing defects and increasing reliability.
- Competency in US and Europe Medical Device Regulatory requirements such as 21 CFR 820, MDR guidance, BSI Surveillance Audit
- Expertise in ISO standards for Quality Management System (ISO 13485), Risk Assessment and Management (ISO 14976), Labeling (ISO 15223).
- Expertise in traditional 510(k) Submission, Device Registration and Listing, Technical File for CE Marking.
- Skilled as RA/QA Assistant and Document Controller for Medical Device Quality Management System.
- Participated in Internal Audit and Supplier Audits, technical review and Training of QMS Documentation.
- Contributed to successful clinical trials by providing expert guidance on experimental design and data analysis techniques
Education
Bachelor of Engineering - Biomedical Engineering
Anna University - Rajalakshmi Engineering College
Chennai, India 2013.08 - 2017.04
Schooling - Science Stream
Velankanni Matriculation Higher Secondary School
Chennai, India 2000.06 - 2013.04
Skills
Product Demonstrations
Product Documentation
Product positioning
Database Management
Pricing strategy
Outstanding interpersonal skills
Competitive Analysis
Product Lifecycle Management
Sales Support
Product marketing
Standard Operating Procedures
Compliance assurance
Research and analysis
Equipment Maintenance
Software
Concepts - Hospital Management System
ZenQMS - Quality Management System
Asana - Project Management Tool
MATLAB
Multisim
Certification
C6 - Hamiliton - Application and Clinical Training
Interests
Literature and Cultural - Creative Writing
Forensics and Psychology
Reading, Dance, Theatre and Drama Games - Badminton, Throw Ball, Volley Ball
Timeline
Product Specialist - Vygon
Medpro Star Medical Equipment Trading LLC
2022.03 - Current
C6 - Hamiliton - Application and Clinical Training
2021-09
Nihon Kohden - Patient Monitor and Central Monitor
2020-12
Assistant Biomedical Engineer
Al Reem Hospico Company LLC
2020.10 - 2022.02
Biomedical Engineering Intern
Kanad Hospital (Oasis Hospital)
2020.07 - 2020.09
Clinical Medical Assistant - Pediatrics
Kanad Hospital (Oasis Hospital)
2019.09 - 2020.09
AAPC Certified Medical Coder - CPC
2019-02
Customer Service Executive
Bavans Technosoft Private Limited
2018.07 - 2019.07
ISO 13485 - Medical Devices - Quality Management System
2017-09
Biomedical Engineer - Quality and Regulatory Affairs
Elexes Medical Consulting
2017.05 - 2018.05
Vital Signal Monitoring and Validation Engineering
2015-06
Domestic IT Helpdesk Attendant
2014-10
Bachelor of Engineering - Biomedical Engineering
Anna University - Rajalakshmi Engineering College
2013.08 - 2017.04
Schooling - Science Stream
Velankanni Matriculation Higher Secondary School
2000.06 - 2013.04
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