Meriem Larbi
dubai
Summary
Driven and resourceful administrative professional with 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
Work History
Executive Assistant to CEO/Logistics Coordinator
TELEPERFORMANCE GCC
06.2022 - Current
- Providing administrative support such as answering phones, scheduling meetings, and greeting guests
- Coordinating meetings, conference calls, and other events
- Processing expense reports, ordering supplies, and preparing expense reports
- Tracking company assets, such as equipment and inventory, and maintaining records of purchases and sales
- Interacting with external parties such as vendors, contractors, customers, or members of the media on behalf of the executive
- Screening and scheduling telephone calls, taking messages, and forwarding them to the appropriate person
- Maintaining an executive’s calendar and arranging meetings and appointments
- Managing travel arrangements, including booking flights and hotels, arranging transportation, and handling baggage
- Answering incoming calls and emails and routing them to the appropriate person within an organization.
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Updated and maintained confidential databases and records.
EXECUTIVE ASSISTANT/COORDINATOR
TATWEER FACILITES AND MANAGEMENT SERVICES
08.2019 - 04.2022
- Coordinate department schedule to maximize coverage during peak hours
- Handle complaints, providing appropriate timely solutions, following up to ensure continued customer satisfaction
- Schedule staff effectively to meet customer services needs
- Effectively direct a team of 60 technicians towards successful implementation of maintenance operations.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
F&B Supervisor
EMPERIAL CATERING
01.2019 - 10.2019
- Greeting the customers as they walk in
- Make sure the F&B operation is ran smoothly
- Supervise the VIP terminal F&B section, and monitorise the waiters/host during their daily duties
- Take accurate orders from the passengers and serve them.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Used to record ordering data and created organization and room storage system.
Personal Assistant
RENA TOUABET, INTERNATIONAL TRADES AND DEVELOPMENTS
03.2016 - 09.2018
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Attended meetings, took notes and tracked action items.
- Served as point of contact between clients and managerial staff.
- Identified needs and coordinated plans for travel and out-of-town functions.
Part Time Sales Agent
MEEA PARIS-CLOTHING
04.2015 - 07.2017
- Maintained organized, presentable merchandise to drive continuous sales
- Identify new targets, develop new business opportunities and present product line to customers
- Greet customers and offer assistance with selecting merchandise
- Collaborate with manager to provide customers feedback
- Achieve sales goals and service target.
- Assisted call-in customers with questions and orders.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
Education
Diploma of Higher Specialised Studies - International Business Management
ESCOMA (higher School of Accounting And Management)
10.2018
ALGIERS FOREIGN LANGUAGES UNIVERSITY( English major )
HIGHSCHOOL DEGREE, MAJOR IN FORGEIN LANGUAGES
06.2015
Skills
- Quality Control
- Report Writing
- Scheduling
- Mail Management
- Administrative Support
- Customer Service
- Office Management
Languages
Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Executive Assistant to CEO/Logistics Coordinator
TELEPERFORMANCE GCC
06.2022 - Current
EXECUTIVE ASSISTANT/COORDINATOR
TATWEER FACILITES AND MANAGEMENT SERVICES
08.2019 - 04.2022
F&B Supervisor
EMPERIAL CATERING
01.2019 - 10.2019
Personal Assistant
RENA TOUABET, INTERNATIONAL TRADES AND DEVELOPMENTS
03.2016 - 09.2018
Part Time Sales Agent
MEEA PARIS-CLOTHING
04.2015 - 07.2017
Diploma of Higher Specialised Studies - International Business Management
ESCOMA (higher School of Accounting And Management)
ALGIERS FOREIGN LANGUAGES UNIVERSITY( English major )
HIGHSCHOOL DEGREE, MAJOR IN FORGEIN LANGUAGES
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