Sohaib Amin

• Assisted customers in locating products around the shop floor promptly.
• Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
• Implemented promotional displays to increase product visibility and sales.
• Streamlined operations to maximise efficiency and minimise waste.
• Developed a team-oriented environment by implementing effective leadership strategies.
• Coached underperforming employees improving their job performance significantly.
• Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
• Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
• Followed industry trends and set pricing strategies to maximise business returns.
• Formulated marketing and advertising strategies for continuous business growth.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.

• Facilitated smooth checkouts by maintaining efficient till operations.
• Oversaw business staffing and training, building successful, customer-focused team.
• Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
• Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
• Determined strategic direction of organisation based on industry knowledge and market research.
• Pursued new business opportunities by forging strong networks and contacting potential buyers.
• Created seasonal sales plans with varying stock and promotional strategies.
• Enforced service standards to maintain establishment reputation for excellence.
• Managed staff rosters, ensuring adequate coverage during peak times.
• Implemented promotional displays to increase product visibility and sales.
• Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
• Coached underperforming employees improving their job performance significantly.

Contributed as assistant merchandiser in apparel sectors to assist backend team with third-party order maintenance and coordination of consolidations and overall regional stock management.

• Managed cash registers, handled financial transactions accurately.
• Promoted use of loyalty programmes amongst customers; boosted repeat business.
• Collaborated closely with Store Manager to develop marketing strategies that drove footfall into the shop.
• Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.
• Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
• Coordinated staff meetings for improved communication and team morale.
• Ensured timely stocking of products on shelves to maintain a well-stocked shop floor.
• Fostered a positive shopping environment by ensuring the store was clean, organised and inviting at all times.
• Resolved customer complaints efficiently, ensured customer satisfaction.
• Facilitated smooth operation with effective scheduling and task delegation.
• Improved store appearance for enhanced shopper experience through regular cleaning and organising of displays.
• Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
• Led daily operations to maintain smooth store running.
• Attended to customer needs promptly, leading shop teams by example.
• Kept updated inventories for reliable stock management.
• Mentored staff on handling and resolving customer concerns.