Summary
Overview
Work History
Education
Skills
Websites
Languages
Locations
References
Hobbies and Interests
Timeline
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Sohaila Ashraf

Sohaila Ashraf

Sharjah

Summary

I'm looking for a job that will allow me to put my admin, sales and professional experience to good use in order to advance my career and the growth of my potential team. Moreover, to obtain more possibilities to work as a team member and an individual contributor, as well as to learn new abilities and skills and retain an in-depth understanding of new processes and procedures.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Silver Eagle Car Auction
2024.02 - Current

Commitment to providing excellent customer service essential.

Provide quality service and assist in resolving problems.

Ability to perform basic math.

I possess a proven track record of and meeting surpassing KPI targets consistently on a monthly basis.

Successfully motivated customers to participate in auctions through our online platform by providing comprehensive guidance and facilitating seamless bidding processes.

Greet, assist, and engage with customers to provide excellent customer service in a helpful and courteous

Agent

Green Lands International
2023.07 - 2023.11

Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms.

Intermediate negotiation processes, consult clients on market conditions, price.

Maintain and update listings of available properties.

Promote sales through advertisement, open houses and listing services.

Remain knowledgeable about real estate markets and best practices.


Telesales Representative

Beyond Reality Estate
2023.04 - 2023.07

Assist in generation broker and tenant databases.

Attend regular client meetings and conference calls when necessary.

Communicating with the tenant to seal the deal.

Manage reporting requirements to senior management on status of real estate portfolio.

Manage and review final lease information enter into real estate database and lease files.


Sales Admin

Select House For Real Estate
2021.11 - 2023.04

Receiving and processing purchase orders .

Issuing sales transaction invoices.

Contacting customers by phone or email to answer queries and obtain missing information.

Maintaining and updating sales and customer records.

Compiling monthly sales reports. Expediting orders through internal liaison.



Sales Admin

TBK Developments
2022.04 - 2022.12

Within a company's sales department, provide assistance to the executive team.

CRM Management.

Set up meetings and appointments.

Report generation, type, preparation, and Check In/Out.

I oversee sales and pre-sales coordination.

Project documentation responsibilities.


Executive Artificial Intelligent Agent

Impact Worker
2018.03 - 2021.11

Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers.

Trained 4 artificial intelligent agents during a period of company expansion to ensure attention to detail and adherence to company policy.

Maintain utmost discretion when dealing with sensitive topics.

Optimize and dealing with various operation systems.

Education

Bachelor of Science - Business Administration

Cairo University
Egypt
06.2018

Skills

  • TIME MANAGEMENT
  • PUBLIC RELATIONS
  • LEADERSHIP
  • REAL ESTATE
  • CUSTOMER RELATIONSHIP MANAGEMENT
  • SALES
  • HOSTING
  • PROBLEM SOLVING
  • PROPERTY MANAGEMENT
  • MANAGEMENT
  • INTELLIGENT AGENT

Languages

Arabic
English
Upper intermediate (B2)

Locations

Sharjah - United Arab Emirates, Sharjah

References

  • JOSEPH YOUSSEF, 052 535 3075
  • MONA SABRY, 01229944276

Hobbies and Interests

  • READING
  • WALKING
  • CREATING A HANDMADE ACCESSORIES AS A HOBBY TO HELP KEEP MY MIND ACTIVE AND CREATIVE.

Timeline

Customer Service Representative

Silver Eagle Car Auction
2024.02 - Current

Agent

Green Lands International
2023.07 - 2023.11

Telesales Representative

Beyond Reality Estate
2023.04 - 2023.07

Sales Admin

TBK Developments
2022.04 - 2022.12

Sales Admin

Select House For Real Estate
2021.11 - 2023.04

Executive Artificial Intelligent Agent

Impact Worker
2018.03 - 2021.11

Bachelor of Science - Business Administration

Cairo University
Sohaila Ashraf