Sohail Ur Rehman
Summary
Safety-conscious Meter Reader with extensive knowledge of handheld technologies and physical capacity to handle varying temperatures and climates with efficiency. Hands-on Meter Reader with 6 years of experience. Willing to walk long distances in all types of weather while accurately assessing meter data. Offering high level of energy and remain calm in changing weather and environmental conditions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Meter Reader
AbuDhabi Distribution Company
11.2020 - Current
- Repaired non-functioning meters and tested to verify operational status.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Use Oracle to transfer collected data to company databases daily.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Performed monthly meter tests to determine functionality and reliability.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Office Clerk
Reach Employment Services
01.2017 - 11.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Customer Service Representative
Ufone
09.2010 - 03.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Bachelor Of Commerce - Commerce
Sarhad University
Peshawar Pakistan.08.2011
Diploma In Commece - Commerce
Board of Intermediate And Secondary Education
Peshawar Pakistan 06.2007
Secondary School Certificate - Science Education
Board of Intermediate Secondary Education
Abbottabad Pakistan04.2005
Skills
- Compliance Reporting
- Program Activities
- Current Trends
- Area of Expertise Regulations
- Safety Awareness
- Safety Policies and Measures
Timeline
Meter Reader
AbuDhabi Distribution Company
11.2020 - Current
Office Clerk
Reach Employment Services
01.2017 - 11.2020
Customer Service Representative
Ufone
09.2010 - 03.2016
Bachelor Of Commerce - Commerce
Sarhad University
Diploma In Commece - Commerce
Board of Intermediate And Secondary Education
Secondary School Certificate - Science Education
Board of Intermediate Secondary Education
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