Summary
Overview
Work History
Skills
Timeline
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Sohila Alaa El Din

Sohila Alaa El Din

Receptionist
Dubai

Summary

I have experience in customer service and sales, working in both hospitality and retail. I’m skilled in communication, problem-solving, and handling transactions, always ensuring a great experience for customers. I work well in teams and help achieve business goals.

Overview

2
2
years of professional experience

Work History

Cashier

Amasl Lounge Cafe
01.2024 - 05.2024
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Receptionist

Tapa Sands Hotel
01.2023 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Sales Associate

Mall City Zone
05.2022 - 01.2023
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Skills

  • Customer Service: Providing friendly and helpful support to customers

  • Attention to Detail: Ensuring transactions are accurate

  • Problem-Solving: Quickly resolving customer issues

  • Communication: Building positive connections with customers

  • Sales Techniques: Helping increase sales through recommendations

  • Teamwork: Working well with colleagues to meet goals

  • Greeting and Assistance: Welcoming and assisting guests professionally

Timeline

Cashier

Amasl Lounge Cafe
01.2024 - 05.2024

Receptionist

Tapa Sands Hotel
01.2023 - 12.2023

Sales Associate

Mall City Zone
05.2022 - 01.2023

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Sohila Alaa El DinReceptionist