

Scrum Master with over 10 years of experience in leading agile teams and delivering strategic MVPs for digital transformation projects. Proven track record in managing agile delivery within the airline industry, specifically for dnata, enhancing operational systems across flight operations, passenger services, and cargo handling. Expertise in agile project management methodologies, including SAFe, Scrum, and Kanban, with a focus on sprint planning, backlog management, and user story refinement. Strong skills in stakeholder management and utilizing agile metrics to optimize team performance and drive continuous improvement.
Volunteered on agile facilitation, Jira support, and AI use-case scoping.
Led a cross-functional volunteer team of 7 to deliver predictive readmission model.
Agile Project Management Tools
Airline Technology Platforms
AI & Data Technologies
Agile Transformation Project: Led a company-wide Agile transformation, improving delivery efficiency by 25%., Agile Facilitation, Jira, AI Use Case Scoping, Data-Driven Decision Making: Led a cross-functional team of 7 volunteers (data scientists, PMs, and domain experts) to deliver a predictive model for patient readmission risk., Managed product backlog and sprint cycles using Jira, ensuring transparency and iterative progress., Facilitated alignment between data engineering and ML teams for timely data preprocessing and model validation.