Solomon Lamptey
Dubai
Summary
Sales Associate with 5 years in retail sales and customer service. Proven in meeting sales targets and enhancing customer satisfaction. Skilled in product knowledge, inventory management, and visual merchandising.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Team Leader
Transcorp International Logistics - Amazon Darkstore
Dubai
12.2024 - Current
- Led a team of 15, fostering a collaborative environment to boost productivity and morale.
- Monitored team performance and implemented corrective actions to enhance output.
- Trained and supervised team members, aligning their efforts to achieve store sales targets.
- Coordinated daily briefings to update team on targets, workflow changes, and company news.
- Provided cover for the Team Leader during absences, maintaining continuity and leadership.
- Worked closely with the Team Leader to strategise long-term goals and objectives.
- Maintained quality, safety, and operational standards.
- Ensured health and safety standards were consistently adhered to, reducing risk and maintaining operational compliance.
- Managed inventory and conducted regular stock checks to ensure product availability.
- Ensured accurate inventory handling and stock organization.
- Conducted stock counts and resolved discrepancies.
- Supported logistics operations, ensuring timely delivery to meet targets.
- Managed order fulfillment, picking, packing, and dispatching.
- Efficiently managed cash and card transactions, maintaining accurate sales records for smooth operations.
- Developed extensive knowledge of product range.
Sales Associate / Cashier
Labadi Resort Ltd
Accra
12.2020 - 12.2024
- Processed customer orders and managed cash transactions efficiently to ensure accuracy and customer satisfaction.
- Processed 150+ daily transactions with 99.9% accuracy.
- Managed cash drawer, reconciliations, and end-of-day reporting.
- Greeted customers warmly and provided assistance to enhance their shopping experience.
- Assisted customers with inquiries, promotions, and product information.
- Informing customers about product features, price, quality, promotions and making suggestions.
- Assisted customers in finding products throughout the store.
- Handled returns and exchanges efficiently.
- Restocked shelves with merchandise and disposed of cardboard packaging in the storeroom.
- Upheld service standards in a fast-paced environment, contributing to a positive shopping experience.
Skills
- Sales strategies
- Market Research and Analysis
- Inventory Management
- Team leadership
- Customer service
- Sales strategy
- Team Leadership
- POS operation
- Customer Engagement and Retention
Certification
Certified Food and Nutrition
Languages
English
Arabic
Timeline
Assistant Team Leader
Transcorp International Logistics - Amazon Darkstore
12.2024 - Current
Sales Associate / Cashier
Labadi Resort Ltd
12.2020 - 12.2024