SOLTAN MAHMOOD
SHARJAH,UAE
Summary
Organized and dependable professional with strong organizational and problem-solving skills. Detail-oriented team player, able to manage multiple priorities accurately and efficiently. Eager to secure an entry-level position, contribute effectively, and support team success.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work history
Customer Service
MAHMOOD ABDOLGHANI PROJECT MANAGMENT SERVICES
Dubai, UAE
08.2021 - 03.2023
- Acted as primary client contact, providing support via phone, email, and in-person.
- Assisted with project inquiries, documentation, and service updates, ensuring smooth communication.
- Resolved customer concerns efficiently while maintaining detailed records.
- Built strong client relationships and collaborated with teams to improve service delivery.
IT Department Internship
INTERPLAST CO . LTD
SHARJAH , UAE
06.2023 - 10.2023
- Security Software Implementation and Management
- Microsoft O365 Administration
- QNAP Storage and Backup Management
- Email Security Gateway Administration
- Firewall and VPN Management
- Virtualization and Server Configuration
Data Collection And Field Operator for Risk Model
Dubai Municiplity
DUBAI, UAE
10.2024 - 09.2025
- Providing Technical & Operational Support for all the Survey team members regarding data collection for entire Dubai building Structures on the map using GIS MAP.
- Managing the team performance and reporting back to management.
Education
Bachelor of Science - Information Technology
Skyline University Collage
SHARJAH , UAE High School Diploma -
Salman Private School
SHARJAH , UAESkills
- Problem-Solving
- Training and Development
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Active Listening
- MS Office
- Critical Thinking
- Organization and Time Management
- Multitasking Abilities
- Good Telephone Etiquette
- Attention to Detail
- Dependable and Responsible
- Google Workspace
- Presentation
- Database Management
- Web
- Social Media
- IT Support
- Advanced computer skills
Certification
- Course Certificate Project Lifecycle, Information Sharing, and Risk Management
- Understanding the Enterprise Systems Environment
- SAP Professional Fundamentals
- Building Basic Relational Databases in SQL Server Management Studio
- Introduction to Cybersecurity Careers
- ICDL Certificat
- Introduction to Cybersecurity Essentials
Languages
Arabic
Native
English
Fluent
Urdu
Elementary
Persian
Native
Timeline
Data Collection And Field Operator for Risk Model
Dubai Municiplity
10.2024 - 09.2025
IT Department Internship
INTERPLAST CO . LTD
06.2023 - 10.2023
Customer Service
MAHMOOD ABDOLGHANI PROJECT MANAGMENT SERVICES
08.2021 - 03.2023
Bachelor of Science - Information Technology
Skyline University Collage
High School Diploma -
Salman Private School
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