My Hobbies and interest including going for long ways, spending time at the gym, socializing with friends and family.
Somaiya Hussain
Operations Manager
The Wings By Mizan, Al Barsha South 3,Dubai
Summary
A young and dynamically oriented individual with a strong passion to strive in business. To grow myself, as well as use Business and Marketing techniques from past experiences, to further enhance others' skills in a globally renowned firm. Detail-oriented Operations Manager with 10 years of Business experience. Expert in any industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in management and leadership and committed to punctuality.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Operations Manager
AZF Global Perfumes Trading L.L.C
Dubai , UAE
2020.08 - Current
- Coordinated events, prepared agendas and managed schedule for CEO.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Answered incoming phone calls and emails, and presented urgent requests to UK team for response.
- Managed social media accounts by creating posts and responding to comments.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Maintaining postage meter and coordinating with delivery and courier services.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Insurance Coordinator
GMC Dental Clinic
Dubai , UAE
2020.02 - 2020.07
- Managed large volume of medical claims on daily basis.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Prepared insurance claims for submission to insurance companies.
- Verified insurance and communicated coverage to staff and patients.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
Business Development Manager
Holborn Assets L.L.C
Dubai , UAE
2019.08 - 2020.02
- Business Development Manager is senior level outside sales position within sales and marketing team and includes responsibilities for new sales development.
- Business Development Manager is responsible for identifying prospective opportunities, developing customer relationships.
- Establish sufficient prospective opportunities to meet strategic business plans.
- Detailed knowledge of market region including prospective opportunities in all target markets.
- Develop annual sales plan for input into annual business plan.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Devised effective marketing, sales and other promotional initiatives.
Trainee Biomedical Scientist
Manchester Foundation Trust Hospital
Manchester , UK
2018.02 - 2019.08
- Working for NHS as Trainee Biomedical Scientist for Laboratories at Manchester Foundation Hospital, working alongside Medical Consultants, Doctors, Specialists Surgeons and Nurses from various different departments.
- Managing diary conflicts and agreeing diary appointments and scheduling meetings to ensure most effective use of department's time.
- Investigated and diagnosed diseases, including diabetes and food poisoning, through laboratory-based testing.
- Performed repetitive research tests in clinical environment at large university
- Offered friendly and efficient service to all patients, handled challenging situations with ease.
- Researched and recorded biomedical and environmental data.
- Diagnosed malfunctioning equipment and ordered parts to repair or replace non working ones.
Senior Property Consultant
Thornley Groves Real Estate
Manchester , UK
2016.06 - 2018.02
- Thornley grove real estate deal with wider range of properties such as serviced, furnished, unfurnished and corporate.
- This role entailed business development, managing their English speaking client database, contracts, legalities, viewings, negotiating, inventories, stakeholder management and database.
- Exceeded its annul target of £100'000 by 28% in 2017 (total of 128k).
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Airport Manager
Manchester Airport Group
Manchester , UK
2014.02 - 2016.06
- Operated specialized weighing and screening equipment to weigh and screen passenger luggage.
- Used airline computer system to create airline tickets and boarding passes.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
- Operated PA system to make announcements regarding flight activity.
Beauty Salon Manager
Hair and Beauty
Manchester , UK
2010.06 - 2014.02
Education
Trainee Biomedical Scientist - Scientist
Manchester Metropolitan University
Manchester 2018.08 - 2019.08
Specialist in Community College Teaching - Assessment For Learning in STEM Teaching
Manchester City College
Manchester 2017.01 - 2018.08
Edexcel Level 3 NVQ Diploma - Customer Service Certificate
Manchester City College
Manchester 2011.08 - 2012.08
Skills
Natural leader
undefinedCertification
LCCI Level 3 Certificate in Business Administration
Accomplishments
- Promoted to Trainee Biomedical Scientist after 1year with the Manchester Royal Infirmary.
- Saved the company $150'000 by aggressively negotiating with suppliers.
- Increased company market share by 20% in just 6 months.
- Collaborated with bloggers in the development of the new fragrance launched by AZ fragrances L.L.C
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Operations Manager
AZF Global Perfumes Trading L.L.C
2020.08 - Current
Insurance Coordinator
GMC Dental Clinic
2020.02 - 2020.07
Business Development Manager
Holborn Assets L.L.C
2019.08 - 2020.02
Trainee Biomedical Scientist - Scientist
Manchester Metropolitan University
2018.08 - 2019.08
Trainee Biomedical Scientist
Manchester Foundation Trust Hospital
2018.02 - 2019.08
Specialist in Community College Teaching - Assessment For Learning in STEM Teaching
Manchester City College
2017.01 - 2018.08
Senior Property Consultant
Thornley Groves Real Estate
2016.06 - 2018.02
Airport Manager
Manchester Airport Group
2014.02 - 2016.06
Edexcel Level 3 NVQ Diploma - Customer Service Certificate
Manchester City College
2011.08 - 2012.08
Beauty Salon Manager
Hair and Beauty
2010.06 - 2014.02
BCS Certificate in European computer driving license foundation (ECDL)
Aug 2009
NOCN Level 2 Certificate in Developing Customer Skills
Aug 2009
OCR Level 2 Certificate in Adult Numeracy
Aug 2009
OCR Level 2 Certificate in Adult Literacy
Aug 2009
OCR Level 2 Certificate for IT users (CLAit Plus)
Aug 2009
LCCI Level 3 Certificate in Business Administration
Aug 2009
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