Sonam Tsering Tamang

• Provided positive first impressions to welcome existing, new and potential customers.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Solved customer challenges by offering relevant products and services.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Answered customer questions about sizing, accessories and merchandise care.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

:Welcome customers to the store and answer their quries
:Follow and achieve departmentʼs sales goals on a monthly, quarterly and yearly basis
:Maintain in‐stock and presentable condition assigned areas
:Process POS (point of sale) purchases
:Comply with inventory control procedures
:Tracked down hard to find merchandise in front lines .

• Developed new signature cocktails to support bar marketing brand and increase profits.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol and non alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.