Soni Tamang
Store Supervisor
Abu Dhabi,Abu dhabi
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Careem
10.2023 - Current
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Ensured compliance with company policies and local regulations by regularly reviewing operational procedures and providing necessary updates or corrections as needed.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Maintaining the store KPIs and achieving the store targets.
Assistant Supervisor
Talabat
06.2021 - 09.2023
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Maintained accurate inventory, working with purchasing department and logistics for resupply
- Set overall vision and provided team leadership.
- Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
BBA - Commerce
Classic International College
Kathmandu Nepal 04.2001 -
Skills
Inventory Management
Staff Supervision
Problem-Solving
Multitasking and Organization
Team Leadership
Policies and Procedures
Work Planning and Prioritization
Team Building and Leadership
Store Merchandising
KPI Tracking
Computer Proficiency
Problem-solving abilities
Languages
Nepali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Advanced (C1)
Timeline
Store Supervisor
Careem
10.2023 - Current
Assistant Supervisor
Talabat
06.2021 - 09.2023
BBA - Commerce
Classic International College
04.2001 -
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