SONIKA KHADGI
DUBAI,UAE
Summary
Experienced professional with a strong background in sales reporting analysis, store opening and closing duties, and customer styling. Demonstrated expertise in loss prevention, crisis management, and technical troubleshooting. Proficient in order fulfilment, window display visual merchandising, and merchandising. Skilled in payment processing, cash management, online order processing, and returns processing. Computer literate with a proven track record of enhancing operational efficiency and customer satisfaction.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable retail environment.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Bhateni
- Accepted card, cash and cheque payments in POS register system.
- Collaborated with sales managers to meet target quotas.
- Improved product visibility through strategic shelf placement.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Contributed to team success by sharing product knowledge during staff meetings.
Sales assistant / Team leader
gmg groups (sun & sand sports / drop kick)
Dubai
11.2023 - Current
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Maintained accurate records to track cash handling activities.
- Helped customers obtain specialised help for refunds and exchanges.
- Identified discrepancies in stocks through regular inventory management.
- Built strong relationships with regular customers for repeat business.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Conducted daily inventory checks to manage stock levels accurately.
Sales Assistant/ Cashier / Customer Services
Al Maya Super Market
Dubai
01.1997 - 1 1
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Replenished stock and processed deliveries to maximise product availability.
Education
BBS -
Bhanu bhakta capus
DAMAULI NEPAL+2 -
Damauli collage . tanahun nepal.
NepalSLC -
DAMAULI MODEL ACADEMY
Damauli , NepalSkills
- Sales reporting analysis
- Store opening and closing duties
- Customer styling
- Loss prevention
- Crisis management
- Technical troubleshooting
- Order fulfilment
- Window display visual merchandising
- Merchandising
- Payment Processing
- Cash management
- Online order processing
- Computer literate
- Returns processing
Certification
Interpersonal
Communication
Time Management
Telephone Etiquette
Customer Service
Attention to Detail
Positive Attitude
Leadership Quality
SONIKA KHADGI
Timeline
Sales assistant / Team leader
gmg groups (sun & sand sports / drop kick)
11.2023 - Current
Sales Assistant/ Cashier / Customer Services
Al Maya Super Market
01.1997 - 1 1
Retail Sales Assistant
Bhateni
BBS -
Bhanu bhakta capus
+2 -
Damauli collage . tanahun nepal.
SLC -
DAMAULI MODEL ACADEMY
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