Soniya Gurung
Barista
Dubai
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
4
4
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Barista/Barback
The White Rabbit
08.2022 - 09.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Junior Barista
Coffee Culture
02.2021 - 04.2022
- Expedited drink production by mastering efficient brewing techniques and equipment usage.
- Participated in ongoing training sessions to continually improve skill set and knowledge of industry trends.
- Streamlined order processing by accurately entering orders into the point-of-sale system while simultaneously engaging customers in conversation.
- Received consistent positive feedback from both customers and supervisors regarding excellent interpersonal skills, work ethic, and beverage quality.
Education
ACCA - Business Accountancy
CCA College
Kathmandu06-2024
High School Diploma -
Janjyoti Higher Secondary School
Pokhara06-2017
Skills
Beverage preparation
Certification
Pokhara, Coffee Culture Training 2months
Timeline
Pokhara, Coffee Culture Training 2months
11-2022
Barista/Barback
The White Rabbit
08.2022 - 09.2024
Kathmandu, White Rabbit, 7months
02-2022
Junior Barista
Coffee Culture
02.2021 - 04.2022
ACCA - Business Accountancy
CCA College
High School Diploma -
Janjyoti Higher Secondary School