Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic
SOORYA GAYATHRI

SOORYA GAYATHRI

Dubai,UAE

Summary

Strategic and certified SAFe Product Owner with 12+ years of diverse experience in software development, product lifecycle management, and business consulting across airline, hospitality, finance, credit agency, luxury, and B2B domains. Proven track record of leading agile teams, streamlining workflows, and delivering impactful digital solutions. Adept in stakeholder management, backlog prioritization, and translating business needs into technology outcomes.

Overview

12
12
years of professional experience
4029
4029
years of post-secondary education
1
1
Certification

Work history

Senior Business Analyst / Product Owner

LTIMindtree
Dubai, UAE
08.2021 - 06.2025
  • Product Owner for digital transformation initiatives across B2B & B2C luxury hospitality platforms
  • Spearheaded Salesforce CRM transformation for the flagship invite-only program for the luxury hospitality client
  • Adept in translating business needs to functional specifications and technical requirement
  • Led sprint planning, backlog grooming, and cross-functional team coordination using Agile practices.
  • Facilitated workshops and training sessions for stakeholders, end users and agency community
  • Developed strategic business initiatives for revenue growth.
  • Partnered with key stakeholders to align on strategic goals.
  • Leveraged data analytics tools, leading to insightful business intelligence reports.

Business Analyst

IBS Software
Kochi
08.2018 - 08.2021
  • Led business analysis for crew management systems across global airline clients (QANTAS, LATAM, British Airways).
  • Translated complex user requirements into technical specifications and user stories.
  • Developed mockups, prototypes, and training documentation using Figma and PowerPoint.
  • Drove gap analysis and stakeholder workshops, aligning legacy systems with new digital tools.

Senior Software Engineer & Analyst

IBS Software
Trivandrum
12.2015 - 07.2018
  • Delivered functional enhancements in crew rostering systems using Java and UI tools.
  • Provided solutions for compliance gaps and aligned with airline operational needs.
  • Designed and led ‘train the trainer’ programs for major airline clients.

Software Engineer

Capgemini
Chennai
05.2013 - 12.2015
  • Developed and maintained enterprise applications with a focus on system analysis and optimization.
  • Adapted to diverse technologies and contributed to end-to-end SDLC phases.

Education

M.Sc. - Software Systems

Birla Institute of Technology and Science

B.Tech. - Information Technology

LBS Institute of Technology For Women
2013

Skills

  • Product Ownership & Agile Delivery
  • SAFe Agile Framework
  • Digital Transformation Initiatives
  • Business & Systems Analysis
  • Jira, Postman, Figma, Confluence
  • B2B Distribution & Partner Ecosystems
  • Hospitality, Airline, Finance & Credit Domains
  • Requirement Elicitation & Backlog Management
  • UI/UX Wireframing & Prototyping
  • Workflow Optimization & Process Redesign

Certification

  • Certified SAFe Product Owner / Product Manager (POPM)


Timeline

Senior Business Analyst / Product Owner

LTIMindtree
08.2021 - 06.2025

Business Analyst

IBS Software
08.2018 - 08.2021

Senior Software Engineer & Analyst

IBS Software
12.2015 - 07.2018

Software Engineer

Capgemini
05.2013 - 12.2015

M.Sc. - Software Systems

Birla Institute of Technology and Science

B.Tech. - Information Technology

LBS Institute of Technology For Women

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SOORYA GAYATHRI