Sophia Nalunga
Dubai
Summary
I am an outgoing enthusiastic person who enjoys working in the food and drink sector.I have excellent communication skills and enjoy working with different people. I pride myself on providing the best customer services that I can and I like to make sure that my customers leave satisfied and would like to come back because of the experience they had.
Overview
6
6
years of professional experience
Work History
SENIOR BARISTA
Da Delicieux Café
02.2022 - Current
- Baristas are responsible for taking orders and serving food beverage to guests.
- They play an important role in guest satisfaction as they are also responsible for checking on customer to ensure that they are enjoying their meals and take action to correct any problems.
- Sanitize and tidy all working surfaces for beverage creation.
- Collaborate with peers to create seasonal beverages.
- Provide quality customer service and friendly coffee information.
- Work overtime before new promotions to prepare the store.
- Fill in at other locations upon request.
BARISTA
Shaghfˊ Coffee Shop
03.2020 - 12.2021
- Baristas make and serve beverages, such as Coffee and tea, and foods, such as sandwiches, muffins, or cookies.
- They package Coffee blends, make Coffee and tea, explain menu items to customers, clean, and attempt to ensure that customers are comfortable and satisfied.
Education
High School Education -
Certificate in Barista Skills -
Skills
- Problem solving
- Team building
- Decision making
- Communication skills
- Computer skill
- An events management
Languages
- Swahili
- English
- Swahili
Languages
English
Elementary
A2
Timeline
SENIOR BARISTA
Da Delicieux Café
02.2022 - Current
BARISTA
Shaghfˊ Coffee Shop
03.2020 - 12.2021