TALLY ERP
SOPHIA SHIWAKOTI
Sales Associate
Abu Dhabi
Summary
I am an optimistic, creative and independent person. Being a positive minded individual, I am able to work with teamwork style, willing to learn and also strong communication skills with people.
Teamwork, well-managed, organization structure, supportive and challenging working environment are part of my interests. Easy to adapt with new environment and place, senses of responsibility, willing to learn and to be corrected are part of my qualities
Overview
1
1
year of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Associate
EMIRATES GOLF CLUB
Dubai
10.2019 - 04.2020
- Handled Multi task within this organization as per requirements.
- Managed customer relations through communication and helpful interactions.
- Worked varied hours to meet seasonal and business needs.
- Handled Cashier activities and supported Senior in Financial reports.
- Managed Store keeper and book keeping activities.
- Worked in a Carine Mediterranean restaurant as a food and beverage associates.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Greeted customers and offered assistance for increased customer satisfaction.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Trainee
BABALSHAM RESORT
Dubai
10.2017 - 04.2018
- Attended training courses to build understanding of processes, techniques and industry.
- Work as a trainee in food and beverage department in Al forsan all day dining.
- Participate in the world cup of horse race in the Meydan hotel.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Adhered to corporate data confidentiality rules, mitigating breaches.
- Supported organizational objectives with help from existing employees.
Education
MBA - Banking And Financial Support Services
JAIPUR NATIONAL UNIVERSITY
Abu Dhabi, UAE 01.2022 - Current
Bachelor of Arts - Hospitality And Tourism
SILVER MOUNTAIN SCHOOL
NEPAL 07.2015 - 08.2019
Skills
Result interpretation
Computer competencies
Point of sale operation
Customer service orientation
Cash Handling
Performance improvement
Sales expertise
Bookkeeping
Filing and data archiving
Additional Information
Working with a high International delegations in Asia Pacific Summit in (2018)
Participated one month in DIMPR youth leadership programme .
Software
ONQ Booking System
Microsoft office
Outlook
Personal information
Nationality- Nepalese.
Relation Status- Single
Passport No.- 09861470.
Timeline
MBA - Banking And Financial Support Services
JAIPUR NATIONAL UNIVERSITY
01.2022 - Current
Associate
EMIRATES GOLF CLUB
10.2019 - 04.2020
Trainee
BABALSHAM RESORT
10.2017 - 04.2018
Bachelor of Arts - Hospitality And Tourism
SILVER MOUNTAIN SCHOOL
07.2015 - 08.2019