Sophia Smith
Dubai
Summary
Dynamic and outgoing Sales Account Manager with 9 years of experience driving sales growth across diverse industries, including real estate, technology, psychometric assessments, and offshore services. Adept at managing client portfolios, building strong relationships, and delivering tailored solutions that meet client needs. Known for being approachable, trustworthy, and proactive, I excel in creating lasting client relationships and driving results. With a proven track record in managing renewals and negotiating contracts, I am passionate about helping clients achieve measurable success through innovative strategies and personalized service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Account Manager
Bayut & Dubizzle
Dubai
06.2023 - Current
- Managed a diverse portfolio of clients, including Tier 1 accounts and clients across various spending levels, driving sales growth through tailored support and strategic guidance.
- Worked closely with clients to optimize advertising listings, driving increased visibility and engagement, and consistently achieving high conversion rates and ROI.
- Developed and implemented customized sales strategies to maximize ad performance and revenue, collaborating with cross-functional teams to enhance campaigns and drive client success.
- Regularly analyzed client performance data to identify upsell and cross-sell opportunities, improving client results and contributing to account growth.
- Built and nurtured long-term client relationships, acting as the primary point of contact for sales inquiries, renewals, and account management, ensuring timely and proactive service.
- Led negotiations for contract renewals and upsells, consistently exceeding sales targets and contributing to overall revenue growth.
Account Manager
Korn Ferry
London
03.2019 - 06.2023
- Managed a portfolio of clients, including corporations, educational institutions, and recruitment agencies, helping them integrate psychometric assessment tools into their hiring, training, and development processes.
- Provided consultative sales support to clients, assessing their unique needs and recommending the most effective psychometric assessments to drive employee performance and organizational growth.
- Worked closely with cross-functional teams, including product development and client success, to ensure smooth implementation and customization of psychometric tools tailored to client objectives.
- Delivered product demonstrations and training sessions, educating clients on the benefits of psychometric assessments for recruitment, leadership development, and talent management.
- Drove revenue growth by identifying new business opportunities, expanding existing client accounts, and facilitating upsell opportunities for additional assessment services.
- Negotiated contracts, renewals, and pricing agreements to ensure client satisfaction and maximize profitability.
- Built and maintained strong relationships with clients, providing ongoing support and ensuring that psychometric assessments were delivering tangible results.
- Analyzed client data and feedback, providing insights and recommendations to optimize the effectiveness of assessments and drive continuous improvement.
Sale Executive
Nash Tech ( Part of Harvey Nash )
London
06.2016 - 04.2019
- Identified and pursued new business opportunities for offshore technology solutions within the IT services market, driving initial sales efforts.
- Worked closely with Senior Account Managers to transition new clients, ensuring a smooth handover for long-term relationship management.
- Organized and led client visits to Vietnam, showcasing company facilities and introducing potential teams to build trust and strengthen relationships.
- Conducted presentations and product demonstrations, positioning services as cost-effective and scalable solutions for clients' technology needs.
- Supported the sales process by assisting in contract negotiations and ensuring clients received tailored solutions to meet their needs.
Education
GSCE'S -
Charles Darwin
UKSkills
- Client relationship management
- Sales strategy development
- Data analysis
- Contract negotiation
- Upselling techniques
- Consultative selling
Certification
- Professional & Strategic Selling Accreditation
- Sales Fundamentals & Live Prospecting
- Emotional & Social Competency Inventory
Timeline
Sales Account Manager
Bayut & Dubizzle
06.2023 - Current
Account Manager
Korn Ferry
03.2019 - 06.2023
Sale Executive
Nash Tech ( Part of Harvey Nash )
06.2016 - 04.2019
GSCE'S -
Charles Darwin
Similar Profiles
SYED UMER INSHADSYED UMER INSHAD
SALES ACCOUNT MANAGER at Bayut & DubizzleSALES ACCOUNT MANAGER at Bayut & Dubizzle
Youssef Ach-CharkiYoussef Ach-Charki
Key Account Growth Manager at Bayut & DubizzleKey Account Growth Manager at Bayut & Dubizzle
Inshal WajahatInshal Wajahat
Product Manager at Bayut & DubizzleProduct Manager at Bayut & Dubizzle