Summary
Overview
Work History
Education
Skills
Personal Profile
Timeline
Generic
Sophie Andriella

Sophie Andriella

Dubai

Summary

I am a self-driven strong communicator, with a passion to forge lasting relationships. I have exceptional communications skills both face to face and over the telephone. I am a quick confident organised learner & I work very well under pressure to meet deadlines working well both independently as well as in a team.

Overview

5
5
years of professional experience

Work History

Patient Service Coordinator

Valiant Clinic & Hospital
02.2022 - Current
  • The Immediate face of the clinic, providing a professional greeting to patients as they arrive
  • Assessing patients’ needs and allocating to the relevant care
  • Updating the Medical booking system to ensure patients receive the necessary follow ups & have sufficient insurance to cover
  • Manage & support the DRs schedule,
  • Create invoices for patients
  • General secretarial / administration support to help the support staff at the hospital.

Owner, Designer

Two Peace Clothing
03.2021 - Current
  • Two Peace is a High End Luxury brand specialising in limited edition ladies fashion,
  • After two years of development, sourcing the right manufacturer I was integral to the creation and successful launch of TPC
  • Market research to understand the gap in the market
  • Creation of 8 different styles of 2 Piece clothing
  • Develop the line of colour, fabrics, and types of quality material
  • Visited many countries to source the perfect fabrics, and on brand material
  • Further market research to assess price points
  • Social media content creation & management,
  • Website management l Email blasts with offers
  • Organise & Event manage - Launch event for TPC in 2021

Receptionist

Beauty
06.2018 - 12.2020
  • Sole and Beauty (SAB)
  • General secretarial / administration support
  • Meeting customers arriving at the clinic and providing them with the information regarding their appointments,
  • Social media content creation & management,
  • Extensive use of Outlook and the Internal booking system, which integrates with customer database
  • Liaised with vendors & suppliers to ensure stock was always kept replenished.

Education

Foundation Degree - Retail Business Management

Blackburn University

GCSE's - undefined

Kirkham Grammar School

Skills

Communication

undefined

Personal Profile

A confident and highly organised administrative professional with experience in a busy office and reception environments. I have the ability to rapidly learn processes applicable to in-house operations, consistently impressing employers which has resulted in fast-track advancement into more senior positions. I have the ability to effortlessly communicate with colleagues, clients and customers, both in person and through telephone calls. I pride myself on my ability to build an instant rapport with clients with a deep lasting relationship. I have mastered the ability to work under pressure and rectify any issues which may arise in both a calm and appropriate manner.

Timeline

Patient Service Coordinator

Valiant Clinic & Hospital
02.2022 - Current

Owner, Designer

Two Peace Clothing
03.2021 - Current

Receptionist

Beauty
06.2018 - 12.2020

Foundation Degree - Retail Business Management

Blackburn University

GCSE's - undefined

Kirkham Grammar School
Sophie Andriella