SOUFIRA JAMEEL
Dubai,UAE
Summary
Professional with extensive experience in pharmaceutical care and community pharmacy operations. Proven skills in insurance processing, MS Office, and fostering strong customer relationships. Expertise in clinical knowledge and patient care, ensuring confidentiality and effective medication counseling. Committed to advancing pharmaceutical practices to improve patient outcomes.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Incharge Pharmacist
TRUDOC PHARMACY
Dubai, UNITED ARAB EMIRATES
02.2025 - 12.2025
- Ensured accurate processing of insurance claims, particularly for high-value cases.
- Maintained robust client relationships through superior communication skills.
- Developed effective business strategies by analysing sales data.
- Instructed patients on safe and effective use of medicines.
- Dispensed both prescriptions and over-the-counter medications under supervision.
- Implemented efficient practices for inventory control and expiry management.
- Achieved accuracy in daily duties while adhering to tight deadlines.
- Resolved customer issues promptly, contributing to enhanced satisfaction levels.
Community pharmacist
Dev Surgical & Medicals
, India
05.2022 - 08.2024
- Dispensed medicines according to doctor prescriptions with accuracy and efficiency.
- Ordered and procured medicines, consumables, and disposable instruments for inpatients and outpatients.
- Established strong customer relationships while delivering exceptional service.
- Monitored medication storage conditions, expiration dates, and inventory levels to uphold safety standards.
Hospital Incharge pharmacist
NIMS HOSPITAL
KERALA , India
01.2021 - 01.2022
- Facilitated training for junior staff, enhancing overall workplace efficiency.
- Ensured effective stock management to avoid shortages of essential medications.
- Adhered strictly to legal requirements by maintaining precise records of dispensed items.
- Delivered thorough advice on over-the-counter treatments, boosting patient satisfaction.
Education
Bachelor Of Pharmacy - Pharmacy - First Class
Sree Krishna College of Pharmacy
Trivandrum 08.2013 - 05.2017
Skills
- Insurance processing
- Microsoft Office proficiency
- Customer relationship management
- Clinical knowledge
- Patient care
- Team collaboration
- Attention to detail
- Community pharmacy experience
- Pharmaceutical care
- Patient confidentiality
- Sales expertise
- Pharmacy operations
- Medication counseling
Certification
Dubai Health Authority, Unique ID: 06975795
LANGUAGES
English
Arabic
Hindi
Malayalam
Tamil
Timeline
Incharge Pharmacist
TRUDOC PHARMACY
02.2025 - 12.2025
Community pharmacist
Dev Surgical & Medicals
05.2022 - 08.2024
Hospital Incharge pharmacist
NIMS HOSPITAL
01.2021 - 01.2022
Bachelor Of Pharmacy - Pharmacy - First Class
Sree Krishna College of Pharmacy
08.2013 - 05.2017