Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Souheyla Slimani

Souheyla Slimani

Dubai,UAE

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Clinic coordinator

Aesthetica Shyma Poly Clinic Co. L.L.C
DUBAI, UAE
02.2023 - Current
  • Coordinate daily administrative functions to ensure seamless clinic operations, including managing patient appointments, scheduling, and confirming procedures.
  • Collaborate with medical professionals to ensure timely and accurate patient care delivery.
  • Handle patient inquiries, provide information about services, and assist with billing and insurance verification.
  • Maintain patient records, ensuring compliance with HIPAA and other confidentiality standards.
  • Manage inventory of medical supplies and office equipment, ensuring availability and proper functioning.
  • Train and supervise junior administrative staff, ensuring adherence to clinic policies and procedures.
  • Prepare and process medical billing, including submission to insurance companies and follow-up on claims.
  • Resolve patient complaints and issues in a professional and efficient manner, escalating when necessary.

Medical Office Administrator

AL NAJAH CLINIC
ORAN, ALGERIA
02.2017 - 11.2022
  • Managed front desk operations, greeted patients, checked in, and verified insurance information.
  • Scheduled appointments and followed up on patient no-shows or cancellations.
  • Ensured the clinic’s medical records system was accurate and up-to-date.
  • Assisted in billing, coding, and insurance claims submission, achieving a high success rate for claim approvals.
  • Provided clerical support to medical staff, including preparing documents for patient care and assisting with office organization.

Education

Master of Accounting and Texation - Business and accounting

Abou Baker Belkaid University
Tlemcen , Algeria
09.2011 - 06.2016

Skills

  • Clinic Operations: Appointment scheduling, patient intake, medical record keeping
  • Medical Billing & Coding: Knowledge of ICD-10, CPT codes, and insurance billing
  • Customer Service: Strong communication skills, patient relationship management
  • Office Management: Proficient in MS Office (Word, Excel, PowerPoint), EHR systems
  • HIPAA Compliance: Understanding of privacy regulations and maintaining patient confidentiality
  • Team Collaboration: Ability to work closely with healthcare professionals, patients, and administrative staff
  • Problem-Solving: Efficient at resolving issues and managing patient concerns in a professional manner

Languages

Arabic
Native
French
Fluent
English
Advanced

Timeline

Clinic coordinator

Aesthetica Shyma Poly Clinic Co. L.L.C
02.2023 - Current

Medical Office Administrator

AL NAJAH CLINIC
02.2017 - 11.2022

Master of Accounting and Texation - Business and accounting

Abou Baker Belkaid University
09.2011 - 06.2016
Souheyla Slimani