Souhir Mkacher
SALES EXECUTIVE & MODEL & HOSTESS
Dubai,Dubai
Summary
A Challenging position with a dynamic and progressive organization where I can integrate and utilize my professional experience and skills in SALES EXECUTIVE & MODELING & HOSTESS to its maximum potential. Highly motivated and guest driven with the ability to solve problems and to make timely guest service decisions. Proactive withe a demonstrated eye for details and leadership ability that supports an environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
Overview
9
9
years of professional experience
Work History
Professional Model
Monalisa
10.2019 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Understood fashion trends to accurately portray brand and client briefs.
- Modeled garments such as dresses, coats, underclothing, and swimwear.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Posed for photo shoots to showcase clothing designs and accessories.
- Participated in video shoots to promote fashion and beauty products.
- Modeled in editorial shoots for fashion magazines.
- Appeared on TV commercials to promote consumer goods.
Sales Agent in Real Estate
Location Immobilière Sousse
03.2019 - 04.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Banker
Bank Internationale Arabe De Tunisie ( BIAT )
09.2019 - 09.2020
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
Hostess
Hotel Sousse Palace
01.2016 - 02.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Sales Agent
Fashion Store Brand
01.2015 - 01.2017
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Certificate - International Certificate in English Courses
AMIDEAST
Tunisia10.2021
Certificate - Professional Model
Monalisa
Tunisia03.2020
Certificate - Cabin Crew Initial Training ( C.S.S.)
International Airlines Crew
Tunisia06.2018
High School Diploma -
School of Fine Arts
Tunisia08.2016
Bachelor of Science - Technical Section
Abu Kacem Chebbi
Tunisia06.2015
Skills
Ability to work under pressure
Financial planning
Risk assessment
Customer service
Problem solving
Investment management
Technical skills
Negotiation
Interpersonal skills
Hobbies
Fashion
Traveling
Sports
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Advanced (C1)
PERSONAL SKILLS
Creativity
Organization
Team Work
Communication
Timeline
Professional Model
Monalisa
10.2019 - Current
Banker
Bank Internationale Arabe De Tunisie ( BIAT )
09.2019 - 09.2020
Sales Agent in Real Estate
Location Immobilière Sousse
03.2019 - 04.2023
Hostess
Hotel Sousse Palace
01.2016 - 02.2019
Sales Agent
Fashion Store Brand
01.2015 - 01.2017
Certificate - International Certificate in English Courses
AMIDEAST
Certificate - Professional Model
Monalisa
Certificate - Cabin Crew Initial Training ( C.S.S.)
International Airlines Crew
High School Diploma -
School of Fine Arts
Bachelor of Science - Technical Section
Abu Kacem Chebbi
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